When I select BROWSE to convert HEIC to JPG, why is the file type expected to be PNG? A folder with only PNG, WEBP and HEIC types should show all of them without having to override the PNG that pops up.

Hi ​@Friendly_Twilight8cc4,

Thanks for reaching out! 

I can understand how confusing it would be when you're trying to convert a HEIC file to JPG, but the file browser appears to be filtering for PNG files by default.

To help us better understand the behavior, could you share:

• Which browser and operating system you're using?
• Does this happen every time you use the HEIC-to-JPG converter?
• If you manually change the file type filter to "All Files," are you able to select your HEIC files successfully?
• Are the HEIC files stored locally on your device or in a cloud storage location?

If possible, please share a screen recording of the file selection window showing the available file type filters. That will help us investigate whether this is expected behavior or a potential issue with the file picker experience.

Regards,

Tarun