Participant

Can no longer download from generated Ai Images in Fire Fly

Forum|Forum|1 month ago
April 27, 2026
26 replies
237 views

I’m able to generate images (becuase i have credits) but out of no where it stopped downloading. I tried restarting the browser, restarting the browser, clearing my cache, logging out and logging back in, but nothing seems to work. Every time i click the download buttons on the generated image it just gets stuck on Downloading… and will never download. This started last week on April 23rd, 2026

O

Oh.N8

Hey @Slogan Tall
Could you have a look under your generation history? See if the vids are there and if they will download from that space?

Or
Check your Creative Cloud App and see if you can download them from there.
Files= Generation History

If that doesn’t work let us know, please.

Cheers

Nate

Slogan Tall

Participant

Comic book man video containing triplets skating etc won’t download

O

Oh.N8

Hey @NKG09

Could you have a look in your Adobe Creative Cloud app and see if your generations are there?

or
at the bottom of the main page
press Generation History then Press View All

Cheers

Nate

NKG09

Participant

While generating images in Adobe Firefly, I accidently selected resolution to 4K. The image got generated but it is not downloading. Because of this, I am not able to download other images which I generated after this image.

O

Oh.N8

Hey @SA719
could you try downloading from the Generation History?
Down at the bottom of the page: Generation history then View all

or

within your creative Cloud App
Files = Generation History

If that doesn’t work, tag me

Cheers

Nate

SA719

Participant

Thanks! It worked.

SA719

Participant

I am unable to download the generated images on Adobe firefly from a past few days, need help. It is showing dounloading but isn’t downloading.

Tiago Cassiano

Participant

ultimamente os downloads das imagens têm demorado muito. A gente clica sobre a imagem e diz que está baixando, mas não baixa.
Precisa melhorar isso.

O

Oh.N8

Hey @esra8544

Could you go into your Generation history and see if you can download your images from there?

Thanks

Nate

esra8544

Participating Frequently

When I get this error, I clear the site cookies and it fixes the problem. It's a Firefly bug.

esra8544

Participating Frequently

I can't download the images I created in Adobe Firefly. It suddenly stopped working. I produced approximately 30 images. I was able to download all of them, but suddenly it stopped working and now it just says "Downloading...".I can't understand what happened all of a sudden.

roseinblumes2

Participant

I cannot save images. The only way I can save is to copy and paste into a message to send to myself. It also does not let me edit and save.
I can crate, but not save. I can edit, but not save. I have to copy image, paste into a message and send it to myself in order to save it.