Can't generated using Partner models, only Firefly models work

Hello Adobe Support,

I just purchased a new Firefly subscription today, and I am unable to generate any videos using any model (Firefly Video, Veo 3 Fast, etc.).

Every attempt returns the error:
“Something went wrong. Please try again later.”

I tested:

• Different prompts

• Very simple prompts

• Different browsers

• Incognito mode

• Different internet connections

The issue still happens on every video generation attempt.

My account is brand new, and the credits have not been used yet.
Image generation works, but video generation always fails.

Could you please check if there is an activation issue, backend restriction, or account-related problem affecting video generation on my account?

Thank you.