Can't generated using Partner models, only Firefly models work

I can't generate images with any AI except Firefly Image.
Issue description:
I have 4000/4000 points available, but every time I try to render an image using the Gemini 3.0 or Gemini 3.1 models, I get an error telling me to try again later. I've tried many times, but it still doesn't work.

generated a pic. signed up for the free trial so i could use the unlimited gens until tomorrow. NOTHING. will generate for me when it was working perfectly fine before i signed up. 

Costumo usar o Banana Pro, mas todos os serviços estão apresentando erros há dias. Já tentei:

1. Limpar o cache do navegador — Ctrl + Shift + Del → limpar tudo → tentar novamente. Às vezes o token da sessão expira e isso acaba travando o sistema.
2. Abrir em aba anônima — fiz login novamente e tentei gerar por lá. Se funciona, normalmente é problema de cache.
3. Testar em outro navegador — além do Chrome, tentei também no Edge e no Firefox.
4. Verificar a assinatura — conferi nas configurações da conta se o plano expirou ou se houve algum problema com o pagamento.

Mesmo assim, continuo sem conseguir utilizar a plataforma, e isso está me prejudicando no trabalho.

nao consigo a dias gerar imagens, falando que ocorreu um erro.
estou a varios dias tentando gerar imagem sem conseguir por conta de erro. nao consigo mais criar nada 

The image is not generated using partner models at all, it does not allow access to the board, and not all partner models are available in Photoshop

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[PII removed by Mod]

Hi Ahmed922,

Thanks for reaching out.

It’s possible you’re on a 7‑day trial, which provides a limited number of generations for Standard and Premium features. From what you’ve described, it seems those generations may already have been used.

To be sure, please share a screenshot of the error and a screenshot of your Account menu, you can find it under your avatar icon in the top-right corner of the page (make sure to hide any personal info like your email address) 

Let us know.

Hajar

I've been having this problem since yesterday. It freezes on a gray background during image generation and then keeps looping, and immediately afterward I get an error message. What can I do? I've tried Firefly 5, 4, and Gemini 3.1, and it's always the same issue.

Personne ne peut me repondre svp? Depuis hier je ne plus travailler sur le plateforme. Merde!

Still doesnt work. 

Depuis hier je rencontre ce probleme. Blocage sur fond gris à la generation d’image et à l’infini et juste après je recois le message d’erreur. Que faire? J’essaie firefly 5, 4 et Gemini 3.1 et c’est toujours la meme scene