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Participant
August 10, 2026

Cannot submit feedback for 'thumbs-down' video on Firefly

  • August 10, 2026
  • 17 replies
  • 110 views

My Kling 3.0 video generation charged 375 credits, but did not animate at all. The intention was for the last frame to look the same as the first frame, but I specifically had plenty of animation detail requested in between. When I went to ‘thumbs down’ the still generation, it would not illuminate the “Submit” button. I tried every combination of checked boxes, filled out the text and cleared it, etc. and nothing allowed me to click the button that would report the feedback. Hopefully you can address that here! Also I have a screenshot of the bug attached.

    17 replies

    sens_6922
    Known Participant
    August 11, 2026

    Noticed today that the thumbs down negative feedback button on firefly is being greyed out so i cannot report images that are consistently coming out bad. I have to refresh my browser each time and come back to the page. 

    N8.
    Community Expert
    August 11, 2026

    Hey ​@Tschitschak 

    Could you try clearing your cache and cookies and see if this helps?

    Cheers

    Nate

    Tschitschak
    Participant
    August 10, 2026