Error when entering a picture in Adobe Firefly video

Hello @Stas34919953fxza,

Thank you for your message. 

What type of subscription do you have?

If you are on an enterprise plan, your enterprise plan has to have Adobe Video on the plan. Please contact your local Adobe administrator. If Firefly video is not on your enterprise plan, they can contact your organisation's Adobe account representative to enquire about adding it.

If you are on a personal plan, Adobe Firefly video is a premium service which requires a separate Firefly premium plan. For more information, please see the pinned reply in this post: P: Plan error in generating video.

If you are on an enterprise plan with video, or on a personal plan where you purchased a premium Firefly plan, can you please show us a screen shot of the error? Please include the full browser window, not just a close-up of the error.

Thanks,
    droopy