Firefly Picture Generation has become almost unusable

All they do is asking for screenshots and screen videos but nothing is fixed. I visited a lot of posts like this and not a single one has an answer. Firefly just sucks and they don’t have any idea on how to fix it.

The problem is happening on this page. Some buttons work, others not, specially the most importants, like the dialog box for entering and editing the prompt. Some weeks ago, it was still possible entering text there through some instabilities, which is completely impossible now, whatever browser you use. The “generate” button is not working too. It is even impossible to see the value of my credits on this page, despite the fact is possible to see on another pages…

 

Same here. Some time ago was still possible generate videos besides the instability of Firefly’s website. From 2 weeks to now is totally impossible doing anything in Adobe Firefly. I have tested several browsers and the result is always the same. 

Hello,

i have the same problem. And i guess i know the root problem. It is not the browser. There are help dialogs with hints. When i load a generation page it is shown for a second but i am not able to click on any button on the dialog. Then the dialog is not visible but blocks parts of the page…

PS: i am using chrome

@Tarun Saini could you please check for that?

I have the same problem too. Sometimes the page works and sometimes it doesn't... What is this annoying problem?

hola amigo! me pasa excatamente igual: "La interfaz web deja de responder con frecuencia. Las pulsaciones del ratón a menudo no se reconocen, los campos de entrada no reaccionan de manera confiable y los menús o bien no se abren o dejan de responder".

Pero descubri que solo me ocurre cuando estoy dentro de mi cuenta de adobe. sin importar el navegador (ya probre en chrome y brave) si me encuentro fuera de la cuenta de adobe FUNCIONA. Si me encuentro dentro de la cuenta de adobe DEJA DE FUNCIONAR el generador de imagen tal como lo describiste. El soporte remoto de adobe me borro todo el cache del navegador, reinicio el navegador, y como comprobo que en incognito funcionaba (estando fuera de mi cuenta de adobe) cerro el caso por que concluyo que era mi navegador el problema. 
 

• Borro la caché del navegador
• Probado en Brave y Chrome
• Reinicio Chrome
• Desactivé bloqueadores de anuncios y extensiones del navegado
  
  Y sigo sin poder hacer click en la caja para escribir el prompt. Siento que me estan robando. Pago por un servicio que no me dan.

This is happening a lot lately. 
I use Google Chrome but it happens also in Edge.

When I go to “more” to get that full screen windown to create images, at first I am able to write prompt but clicking in reference images gets no response. It works dragging from folder to reference image spot, but after loading the image, I am not able to click and write prompt anymore.

Basically the only things that seems to respond to clicks are General Settings (left side).
If I refresh the window, then I am able to write prompt, but clicking in any thing works really bad.

After generating image, downloading is impossible as well…

This is really annoying. Needs fix ASAP.

Hey ​@Torsten.H 

Help us. Help you.
Could you create a full screen video of your workflow showing us what is happening? 
Make sure to hide your personal information.

As well, make sure to send your feedback to the developers by giving a thumbs up or down. I find giving a thumbs up as well helps the developers have an target to aim for as well.

Cheers

Nate