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ronb7077
Participant
June 12, 2026

Firefly Upscale will not open in Photoshop Beta.

  • June 12, 2026
  • 1 reply
  • 17 views

Starting yesterday, June 10, 2026, I loaded a highly cropped image from RAW to Photoshop Beta.  The image was small enough for a 2x upscale with Firefly Upscaler in the Generative Upscale sub menu under “images”.

Firefly Upscale sent a message that there was a problem, not with the image, but, to “try again”.

I’ve tried a number of very low resolution images, but, I’m getting the same message.  Firefly Upscaler is not functioning, but, the other Upscalers are functioning normally.  Topaz, under the same menu is working, but I preferred using Firefly.   

    1 reply

    June 12, 2026

    Hey ​@ronb7077 
    could you kindly repost this issue in the Photoshop Ecosystem group? as this is an issue for PS.
    Change the title to avoid being seen as spam.

    https://community.adobe.com/p/photoshop

    Cheers

    Nate