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Julia36513354v1pv
Participant
February 12, 2025

Firefly video (beta) not generating anything

  • February 12, 2025
  • 3 replies
  • 213 views

Hello,

I have been given access to create video prompts but no matter what I add in (prompts) nothing seems to generate? See screen snap. It Just comes up with an error. 

 

3 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
February 12, 2025

Hello @Julia36513354v1pv,

Thank you for your message. I am sorry you are having this problem. 

It might have been an intermittant problem. I was able to use your prompt to generate a video.

 

In terms of credits, please see this thread: P: Plan error in generating video, which discusses this issue.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
J
Julia36513354v1pvAuthor
Participant
February 12, 2025

Oh really? That seems so odd considering I haven't generated anything yet. Perhaps my subsciption doesn't cover video credits. Thank you for your response! I'll call them. 

U
User37114281op75
Participant
February 12, 2025

Had same problem and then got a sales message that I used up my credits 

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