Firefly Video Error: "Too many reference items" appears even with a single frame (Model: Ray334)

it also seems to happen with kling. only 3 ref: but ability to use @elements and 3 ref images. can only reference 3. (example: AT_element1. AT element2, AT mage1, and then generate button is greyed-out. when hovering over it says too many ref erence items, butt 2 image slots are still available.

I have been waiting for a resolution for almost a month, but there has been no progress or update whatsoever. I am unable to use the service. As an alternative, I am using another AI video tool, but once my credits run out, my work is left incomplete. I subscribed to Adobe Firefly specifically for the Ray 3.14 feature. How will this issue be resolved? I look forward to your prompt response.

I have been waiting for a resolution for almost 17 days. There is still no progress or update. The issue persists.

I am experiencing exactly the same issue.

When I set both the First Frame and Last Frame in the Ray model, I get the "Too many reference items" error.

The First Frame alone works correctly, and other models, including Firefly Video, work correctly with both frames.

This issue started approximately two weeks ago and is still occurring.

Please let us know when a fix is expected. Thank you.

j’essaie de créer une video a partir de deux images (debut et fin) et un prompt que j’ai modifié du plus complexe au plus réduit. et j’ai toujours le même message : "trop d'éléments de référence. veuillez en supprimer certains et rééssayer"
j’ai essayé sur plusieurs IA (tous les Ray, ray 3, ray 3 hdr, ray 3.14, ray 3.14 hdr...) en 4k ou en 1080p, toujours la même réponse tandis que mon compte va etre mis à jour demain et je vais donc perdre mes tokens actuels

Is there any update regarding this issue? What is the current status of the process? My workload is increasing with each passing day. 😔

It turns out, Adobe turned off the ability for ff/lf in Ray 3.14 without telling us: 

What Changed Last Week

Adobe rolled out major updates to its partner model video pipelines, which explicitly redefined how different Luma models handle keyframes. According to Adobe's updated documentation for the video editor: [1, 2]

• The Limitation: In Adobe's interface, Ray 3.14, Ray3, and Ray3 HDR have been locked down to support only the "First Frame" reference option. [1]
• The "Last Frame" Lockout: The system was patched so that the "Last Frame" selector is strictly intended for older legacy models like Ray 2 within Adobe's framework. If you have Ray 3.14 selected, the interface will now reject or throw a hidden API error if you attempt the First Frame / Last Frame (ff/lf) workflow

Dear Adobe Support Team: I am writing to urgently address a critical bug in Adobe Firefly Video. Ray 3.14 is not accepting first/last frame submissions. It displays an error message indicating too many references. I have only uploaded two images. When using both the first and last frames as image references simultaneously, the error message "Too many references. Please remove some and try again" is triggered. This issue is hindering my project; could you please provide a timeline (ETA) for its fix?

Incognito Mode does not work, I tried this.

I spoke with a chat client last friday and they were experincing the same issue. I am sure it is documenting somewhere.