Skip to main content
Participating Frequently
September 20, 2026

Firefly Video Error: "Too many reference items" appears even with a single frame (Model: Ray334)

  • September 20, 2026
  • 25 replies
  • 257 views

Hello Adobe Team,

I have identified the exact cause of the issue on Adobe Firefly Video (generate/video) using the Ray334 model:

  • Single Frame (First Frame only): Works without any issues.

  • Adding Last Frame: As soon as a second reference frame (Last Frame) is added, the system immediately throws the error: "Too many reference items. Please remove some and try again." / "Çok fazla referans öğe var. Lütfen bazılarını kaldırıp tekrar deneyin."

     

Troubleshooting steps already taken:

  1. Tested in Incognito Mode and cleared browser cache.

  2. Cleared and re-uploaded both frames.

  3. Tested with simple prompts.

The Ray334 model appears to fail/block when generating videos using both First and Last keyframes together.

Please investigate this issue with the Ray334 dual-frame reference feature. Thank you!

    Pinned Reply By droopydog500

    Hi all,

    This appears to be a bug and has been submitted to the product team.

        droopy

    25 replies

    Participant
    September 20, 2026

    In Firefly videogen selecting one of the Ray3 model then images for both First and Last frame result in error message when trying to generate video. Error complains about too many ref elements, asks to remove some. This is in Firefly Android app.

    Participant
    September 18, 2026

     A nadie le pasa?

    droopydog500
    Community Manager
    Community Manager
    September 22, 2026

    Yes, this has been reported as a bug.

        droopy

    Adobe Community Expert (not an Adobe employee)
    Participant
    September 18, 2026

    simpre da el mismo error, solo crea los videos si le elimino una imagen de referencia