Firefly won't accept my image

Firefly keeps stating that my graphic illustration of a Graffiti teddy bear violates the Adobe user guidelines and I don't see how. I am unable to generate my video with my original work because Adobe won't be specific with the issue or offer a way to contact someone to fix my issue. I would like someone to help me figure this out and see how maybe Adobe can loosen up their grip a little when it comes to thier gaurds. 

A teddy bear with stitches and graffiti art is not animal cruelty if that's what they are going for with my image. lol