I am unable to access translate audio on firefly.

Hello @Christian2775252574kg,

Thank you for your message. 

What type of subscription do you have?

If you are on an enterprise plan, your enterprise plan has to have Adobe Video (including translation) on the plan. Please contact your local Adobe administrator. If Firefly video is not on your enterprise plan, they can contact your organisation's Adobe account representative to enquire about adding it.

If you are on a personal plan, Adobe Firefly video is a premium service which requires a separate Firefly premium plan. For more information, please see the pinned reply in this post: P: Plan error in generating video.

If you have purchased a premium Firefly subscription or you have access to Firefly premium services on an enterprise plan, There are a few regions where translation is not available, such as Illinois in the United States. Where are you located?

Thanks,
    droopy