Skip to main content
contact@fabrice-agro.com
Known Participant
December 4, 2024

je ne trouve pas mes images IA de Firefly quand j'applique "enregistrer dans la bibliothéque"

  • December 4, 2024
  • 9 replies
  • 350 views

Bonjour,

Je ne trouve pas mes images IA de Firefly quand j'applique "enregistrer dans la bibliothéque"

Merci,

Fabrice

9 replies

droopydog500
Community Manager
Community Manager
December 5, 2024

Hello @contact@fabrice-agro.com,

 

ok, it is possible a browser extension or pop-up blocker is interfering with it.

 

    droopy

Adobe Community Expert (not an Adobe employee)
contact@fabrice-agro.com
Known Participant
December 5, 2024

YES, Merci c'est effectivement çà cause de firefox qui ne fonctionnait pas !

Merci

droopydog500
Community Manager
Community Manager
December 5, 2024

@contact@fabrice-agro.com,

 

That is odd. Can you please try a different browser and see if it works with that browser?

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
contact@fabrice-agro.com
Known Participant
December 4, 2024
droopydog500
Community Manager
Community Manager
December 4, 2024

Hmmm. Could you please record a screen recording of you going through the process of saving an image to your library?

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
contact@fabrice-agro.com
Known Participant
December 4, 2024

je n'ai absolument rien de tout ça hoormis la capture ci-jointe !

droopydog500
Community Manager
Community Manager
December 4, 2024

Hi @contact@fabrice-agro.com,

 

That dialog box is shown before the green box I showed above. If you click "Continuer", you should then see this blue box:

 

followed by the green box above.  What do you see when you click "Continuer"?

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
contact@fabrice-agro.com
Known Participant
December 4, 2024

Merci, droopydog500,La première fois que j'ai enregistré dans la bibliothèque, j'ai dû spécifier un dossier que j'avais créé pour l'occasion. Cependant, maintenant, lorsque je clique sur "Enregistrer dans la bibliothèque", je reçois uniquement le message ci-joint. J'ai vérifié et il n'y a aucun fichier Firefly dans mon espace Creative Cloud.

droopydog500
Community Manager
Community Manager
December 4, 2024

Hello @contact@fabrice-agro.com,

Thank you for your message. I am sorry you are having this problem. 

 

I cover this question in my document, Everything You Wanted To Know About Saving Images From Firefly Text to Image,

Q: I saved to my Creative Cloud library, but I do not see them there.

A: You would have specified which folder you want to save them in when you saved them (or previously specified a default). Look in the folders in your creative cloud account for them or alternatively, if you save an image to the library, the success dialogue box will show you what folder it has been saving them in by default.


My best,
    droopy

Adobe Community Expert (not an Adobe employee)