Skip to main content
Participating Frequently
September 19, 2026
Investigating

not able to upload 2nd reference image while editing image

its been 48 hours i am not able to upload more than one reference image while editing image in all models.tried different browsers. still the same issue happening 

    Pinned Reply By Kartika Rawat

    Hi all!

    We’re able to reproduce the issue and logged a bug on this. We’ll update the thread once it’s fixed.

     

    Thanks for your patience.

    Kartika

    116 replies

    Rafat.jahan
    Participant
    September 27, 2026

    I’m having trouble generating a video in Firefly Ray 3.14 using both a first frame and a second frame. When I add the second image, I receive an error saying, “Too many images, can’t generate video. Reduce the images.” It appears to accept only one frame at a time.

    I’m also finding that the generated videos do not follow my written prompts accurately, particularly the character actions and movement between frames.

    Could you please confirm whether Ray 3.14 supports both a first and second frame? If it does, please help me resolve the upload error. I would also appreciate guidance on improving prompt accuracy.

    Thank you.

    Translate
    N8.
    Community Expert
    September 29, 2026

    Hey ​@Rafat.jahan 
    Regarding the character annimation:
    When I use a reference image and want to keep the reference I tend to use one these prompts at the beginning of the Prompt.

    Prompt suggestion 1
    Keep the reference image…

    Prompt suggestion 2
    Use the reference image…

    Cheers

    Nate

     

    Translate
    Participating Frequently
    September 27, 2026

    Thank you for resolving the issue. I really appreciate your support and efforts in getting the problem fixed. Since my work is dependent on your platform, I’m glad to have the service working again.

    I hope the issue remains stable going forward. Thank you once again for your assistance and support. ​@N8. ​@Kartika Rawat 

    Translate
    N8.
    Community Expert
    September 27, 2026

    Great stuff. Glad to help.

    Translate
    N8.
    Community Expert
    September 26, 2026

    There is a known issue ​@valola007  they are working on it.

    Translate
    September 26, 2026

    unable to attach images from generation history 

    Translate
    N8.
    Community Expert
    September 25, 2026

    ​@alejandrogg 
    There is a known issue. The team is working on resolving it. No known ETC. 
    Nate

    Translate
    Participant
    September 25, 2026

    NO puedo subir imágenes de referencia. Falla todo el tiempo….este producto es Adobe…??? Esta compañía va de mal en peor...

    Translate
    Participant
    September 24, 2026

    Currently having the same issue

    Translate
    Participant
    September 24, 2026

    i was trying recreate photos but i cannot upload more than 1 photos

    Translate
    jmcarthy99
    Participating Frequently
    September 24, 2026

    Unable to access previously generated image to edit/upscale. Option to “Add” not available.

     

    Translate
    hindi shikshika
    Participating Frequently
    September 27, 2026

    same issues i m facing

    Translate
    N8.
    Community Expert
    September 24, 2026

    Hey ​@Sharon30520410o8mb 
    I would consider using 
    Adobe Firefly Boards
    Brief intro to Firefly Boards
    Step by Step intro to Boards

     

    There is a known issue with Image editor and uploading images.
    Nate

    Translate