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Participating Frequently
September 19, 2026
Investigating

not able to upload 2nd reference image while editing image

its been 48 hours i am not able to upload more than one reference image while editing image in all models.tried different browsers. still the same issue happening 

    Pinned Reply By Kartika Rawat

    Hi all!

    We’re able to reproduce the issue and logged a bug on this. We’ll update the thread once it’s fixed.

     

    Thanks for your patience.

    Kartika

    116 replies

    Participant
    September 24, 2026

    I am trying to make an image edit.  I want to merge some elements of two images together in Firefly.  I can only upload one image, event though the prompter is offering up to 6 images.  When I click on the second reference image box, it doesn’t do anything. 

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    neogden2
    Participant
    September 23, 2026

    i believe that is in the “generate” mode

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    N8.
    Community Expert
    September 24, 2026

    ​@neogden2 
    Could you please share a screenshot that shows the issue?

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    Participating Frequently
    September 23, 2026

    It has already been 6 days since this issue started, and I still haven’t received a proper resolution. Could you please let me know how much more time it is expected to take?

    My work is heavily dependent on your platform, and this ongoing issue is seriously affecting my workflow. If the problem cannot be resolved within a reasonable timeframe, I will unfortunately have to consider moving to an alternative platform.

    I would appreciate a clear update on the issue and an expected timeline for resolution. ​@N8. ​@Kartika Rawat ​@Tarun Saini 

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    Kartika Rawat
    Community Manager
    Community Manager
    September 24, 2026

    Thanks for your patience. Our team is actively working on a fix.

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    droopydog500
    Community Manager
    Community Manager
    September 23, 2026

    Hi ​@focused_Glitter9589,

    Does this sound like the error you are having: 

     

        droopy

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    Adobe Community Expert (not an Adobe employee)
    Participant
    September 23, 2026

    Yes, that is exactly the problem.

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    droopydog500
    Community Manager
    Community Manager
    September 24, 2026

    Ok, I am merging this threat into it.

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    Adobe Community Expert (not an Adobe employee)
    N8.
    Community Expert
    September 23, 2026

    Hey ​@avid_Raindropc1e5 
    This is quite frustrating for sure.
    Have you tried to drag and drop the image into the last frame?
     Consider clearing cache, cookies, and using a different browser.

    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.
    Nate

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    Participant
    September 22, 2026

    I go to generate a video and set it to Kling. I am able to insert an image for the first frame as reference. However, the interface does not allow me to click the section for the last frame and insert an image. That section is greyed out and unclickable. This does not work even in other models like Veo or Firefly Video.

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    Participant
    September 22, 2026

    I am unable to edit an image using other images as reference. I use this option all the time to indicate materials references. 

     

     

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    droopydog500
    Community Manager
    Community Manager
    September 22, 2026

    hi ​@wwaydel,

    Is this the same issue you are having?

     

    Thanks,

        droopy

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    Adobe Community Expert (not an Adobe employee)
    droopydog500
    Community Manager
    Community Manager
    September 22, 2026

    Hi ​@neogden2,

    Can you please confirm, is this the same issue you are having?

     

        droopy

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    Adobe Community Expert (not an Adobe employee)
    droopydog500
    Community Manager
    Community Manager
    September 22, 2026

    Hi ​@Spirited_intelligencee841 and ​@casual_Zest089d,

    Can you please confirm, is this the problem you are having? Adding the second reference image:
     

     

        droopy

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    Adobe Community Expert (not an Adobe employee)