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Participating Frequently
Sep 19, 2026 1:49 PM UTC
Investigating

not able to upload 2nd reference image while editing image

its been 48 hours i am not able to upload more than one reference image while editing image in all models.tried different browsers. still the same issue happening 

Pinned Reply By Kartika Rawat

Hi all!

We’re able to reproduce the issue and logged a bug on this. We’ll update the thread once it’s fixed.

 

Thanks for your patience.

Kartika

118 replies

Rafat.jahan
Participant
Sep 27, 2026 11:34 AM UTC

I’m having trouble generating a video in Firefly Ray 3.14 using both a first frame and a second frame. When I add the second image, I receive an error saying, “Too many images, can’t generate video. Reduce the images.” It appears to accept only one frame at a time.

I’m also finding that the generated videos do not follow my written prompts accurately, particularly the character actions and movement between frames.

Could you please confirm whether Ray 3.14 supports both a first and second frame? If it does, please help me resolve the upload error. I would also appreciate guidance on improving prompt accuracy.

Thank you.

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N8.
Community Expert
Sep 29, 2026 7:43 AM UTC

Hey ​@Rafat.jahan 
Regarding the character annimation:
When I use a reference image and want to keep the reference I tend to use one these prompts at the beginning of the Prompt.

Prompt suggestion 1
Keep the reference image…

Prompt suggestion 2
Use the reference image…

Cheers

Nate

 

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Participating Frequently
Sep 27, 2026 8:51 AM UTC

Thank you for resolving the issue. I really appreciate your support and efforts in getting the problem fixed. Since my work is dependent on your platform, I’m glad to have the service working again.

I hope the issue remains stable going forward. Thank you once again for your assistance and support. ​@N8. ​@Kartika Rawat 

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N8.
Community Expert
Sep 27, 2026 8:53 AM UTC

Great stuff. Glad to help.

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N8.
Community Expert
Sep 26, 2026 9:07 AM UTC

There is a known issue ​@valola007  they are working on it.

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Sep 26, 2026 6:48 AM UTC

unable to attach images from generation history 

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N8.
Community Expert
Sep 25, 2026 1:02 PM UTC

​@alejandrogg 
There is a known issue. The team is working on resolving it. No known ETC. 
Nate

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Participant
Sep 25, 2026 11:38 AM UTC

NO puedo subir imágenes de referencia. Falla todo el tiempo….este producto es Adobe…??? Esta compañía va de mal en peor...

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Participant
Sep 24, 2026 2:12 PM UTC

Currently having the same issue

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Participant
Sep 24, 2026 12:24 PM UTC

i was trying recreate photos but i cannot upload more than 1 photos

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jmcarthy99
Participating Frequently
Sep 24, 2026 11:15 AM UTC

Unable to access previously generated image to edit/upscale. Option to “Add” not available.

 

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hindi shikshika
Participating Frequently
Sep 27, 2026 1:27 AM UTC

same issues i m facing

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N8.
Community Expert
Sep 24, 2026 8:04 AM UTC

Hey ​@Sharon30520410o8mb 
I would consider using 
Adobe Firefly Boards
Brief intro to Firefly Boards
Step by Step intro to Boards

 

There is a known issue with Image editor and uploading images.
Nate

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