Participant

P: Blank screen after selection option

Forum|Forum|2 years ago
April 21, 2023
147 replies
23192 views

Hey, just got my "You're In" email - can log in fine and see the options - Text to Image etc, but clicking any just takes me to an empty white browser screen. Have tried hard refresh and incognito. Have also tried in Edge and Chrome but same end result.

Do I need to wait it out?

Paul

Firefly General

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G

greiss

Known Participant

bundle.abffa0e5f6e224837332.min.js:1519 TypeError: Cannot read properties of undefined (reading 'match')
at p (bundle.abffa0e5f6e224837332.min.js:2:564200)
at t.region (bundle.abffa0e5f6e224837332.min.js:2:565184)
at cj.parse (bundle.abffa0e5f6e224837332.min.js:1519:757385)

H

harjobandeep29555741u34g

Participant

just switch off your firewalls or any software for network protection then
try to open website when it opened then you can start your firewall again

M

mohas8

Participant

it worked. thanks

E

ersan30239511we50

Participant

bundle.53d8010b1f6ae46441d1.min.js:1519 LanguageProvider: Failed to preload message strings for local: tr-TR TypeError: NI[t] is not a function
at bundle.53d8010b1f6ae46441d1.min.js:1519:813017
at u (bundle.53d8010b1f6ae46441d1.min.js:1519:804654)
at Generator.<anonymous> (bundle.53d8010b1f6ae46441d1.min.js:1519:806010)
at Generator.next (bundle.53d8010b1f6ae46441d1.min.js:1519:805017)
at _I (bundle.53d8010b1f6ae46441d1.min.js:1519:810664)
at a (bundle.53d8010b1f6ae46441d1.min.js:1519:810868)
at bundle.53d8010b1f6ae46441d1.min.js:1519:810929
at new Promise (<anonymous>)
at bundle.53d8010b1f6ae46441d1.min.js:1519:810808
at HI (bundle.53d8010b1f6ae46441d1.min.js:1519:813227)
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
aps-web.adobe.io/webapps/access_profile/v3:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
bundle.53d8010b1f6ae46441d1.min.js:1519 Cannot update AccessProfile: TypeError: Failed to fetch
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
aps-web.adobe.io/webapps/access_profile/v3:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
bundle.53d8010b1f6ae46441d1.min.js:1519 Cannot update AccessProfile: TypeError: Failed to fetch
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
bundle.53d8010b1f6ae46441d1.min.js:1519 GET https://p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true net::ERR_NETWORK_ACCESS_DENIED
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
u @ bundle.53d8010b1f6ae46441d1.min.js:1519
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
qA @ bundle.53d8010b1f6ae46441d1.min.js:1519
a @ bundle.53d8010b1f6ae46441d1.min.js:1519
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
WA @ bundle.53d8010b1f6ae46441d1.min.js:1519
VA @ bundle.53d8010b1f6ae46441d1.min.js:1519
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
u @ bundle.53d8010b1f6ae46441d1.min.js:1519
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
$A @ bundle.53d8010b1f6ae46441d1.min.js:1519
a @ bundle.53d8010b1f6ae46441d1.min.js:1519
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
i @ bundle.53d8010b1f6ae46441d1.min.js:1519
(anonymous) @ bundle.53d8010b1f6ae46441d1.min.js:1519
g @ bundle.53d8010b1f6ae46441d1.min.js:2608
v @ bundle.53d8010b1f6ae46441d1.min.js:2608
bundle.53d8010b1f6ae46441d1.min.js:1519 GET https://p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true net::ERR_NETWORK_ACCESS_DENIED

ahsank55007959

Participant

i have try on all browser same issue, but working on androide and IOS, still not working on windows desktop, leptop etc

S

Shahman31882550ccbf

Participant

it opens if you turn off the firewall option in your pc

X

xdexx28

Participant

Resetting the firewall on Windows 11 worked :-))))

THANK YOU !

A

AyushRajgor

Inspiring

It's weird but I don't why by resetting the firewall on Windows. it works. Now I can access the webpage.

Windows 11

windows security -> Firewall & network protection -> Restore firewalls to default
It opens the control panel and selects Restore defaults.

A

AyushRajgor

Inspiring

Original Ticket: Link

(Mentioning again)

I can't access the feature page of Adobe Firefly. I already tried to create a new account and log in with it but it still shows the whole blank page. When I use a VPN, I can access the page but not on my home internet. I can the access page via other devices on the same Wi-Fi connection. I attached the screenshot that includes the page and developer console. It's not a browser issue because I tried 3 different browsers. Chrome, Edge, and Firefox.