Participant

P: Every uploaded image is flagged with the "content credentials" error.

Forum|Forum|5 months ago
April 10, 2026
51 replies
466 views

Every image I upload as the first frame for Firefly Video generation is flagged with the "content credentials" error. Even when I create a completely new, flat white .jpg.

Pinned Reply By Hajar Toutsi

Hi everyone,

Update: this issue in now resolved.

Thank you for your patience while our team investigated this issue. I'm happy to share that the bug has been resolved and the fix will be live for all users next week.

We'll update this thread once it's out. In the meantime, feel free to reach out if you have any questions.

Hajar

Show previous replies

Drakontas

Participant

Thank you for your fast reply, I used standard Firefly video model and wanted to add first frame picture. (please find the screenshot below)
Also faced same problem with a couple of other models

droopydog500

Community Manager

Hello @Drakontas,

Thank you for your message.

Can you tell us what problem it is reporting? A screen shot of the error would help. What model did you use to generate the video?

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

Drakontas

Participant

Hi,

I can't upload the AI picture model I created with another paid APP because there is a problem with content credentials. Those credentials are mine, which means I can use them however I wish.

Can you please help me on this?

thank you in advance

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.