P: Firefly won’t upscale images but it still takes credits

Forum|Forum|1 month ago
June 8, 2026
41 replies
406 views

I am trying to upscale my images, I will start the process and Adobe will deduct credits but the image never generates or appears in my generation history.

Pinned Reply By Hajar Toutsi

Hi everyone!

We hear you, and we're sorry for the disruption this has caused.

A fix has been implemented and is currently going through testing. We're expecting it to be live on Thursday, June 11th. We'll update this thread as soon as it's deployed.

We really appreciate your patience while we work through this!

Hajar