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Chris530530
Participant
March 26, 2026
Sticky

P: Generation button greyed out for Text to video (merged thread)

  • March 26, 2026
  • 15 replies
  • 147 views

Will not generate a video, i hit generate and nothing happens, button becomes unclickable, and no indication of loading or generation present. Cannot generate. 

 

    15 replies

    Bombasa
    Participant
    March 26, 2026

    Wenn ich die Maus über eine ausgegraute Funktion halte, dann zeigt mir ein Popup Fenster an, warum die Funktion nicht geht.
    Ich will doch nur wissen, warum der generieren Button grau ist und ich kein Video generieren kann.

    sens_6922
    Participant
    March 26, 2026

    Was there any fixes for this im having the same issue? I’ve been able to generate normally but not today. I have thousands of credits left.

    FHweb
    Participating Frequently
    March 26, 2026

    The same for me, Firefly is having an issue, i’ve been trying for 6 hours today and no joy. I think maybe try again tomorrow is the best suggestion. 

    Hajar Toutsi
    Community Manager
    Community Manager
    March 26, 2026

    Hi sens_6922 & FHweb,
    We appreciate you bringing this to our attention.

     

    Could you confirm whether the issue occurs across different features (such as Text to Video, Text to Image, etc.) or if it’s limited to one specific feature?

     

    Your feedback is very valuable to us, and it helps us investigate more effectively. Thank you!


    Hajar

    Participant
    March 26, 2026

    my FF software does work
    I place frame 1 & 2 and generate button doesn’t work

     

    Hajar Toutsi
    Community Manager
    Community Manager
    March 26, 2026

    Hi ericv2266095,
    Thanks for reporting this.
     

    Could you let us know which model you were using? Have you also experienced the same issue when generating a video without a reference image?
     

    Your feedback is very valuable to us, and it will help us investigate further.

    Hajar

    Hajar Toutsi
    Community Manager
    Community Manager
    March 26, 2026

    Thanks Chris530530 and Emanuel DOT for sharing the details!

    I wasn’t able to reproduce the issue on my side. Could you please confirm whether this occurs only when generating with the Veo model, or if it also affects other models?

    Once we have that clarification, we can escalate the matter to the product team and provide them with as much useful information as possible.

     

    Thank you.


    Hajar

     

    Emanuel DOT
    Participant
    March 26, 2026

    same thing is happening to me. I also just bought 7000 credits and can't use them now and I’m in the middle of video editing and need this asap.

    Hajar Toutsi
    Community Manager
    Community Manager
    March 26, 2026

    Hi Emanuel DOT,

    Can you please share a screenshot of this issue happening as you try to generate? That will helps look into it more effectively.

    Thank you
    Hajar

    Emanuel DOT
    Participant
    March 26, 2026

    Screenshot attached. After clicking button nothing happens.