P: I keep getting "Something went wrong. Please try again later."

Forum|Forum|1 month ago
June 19, 2026
169 replies
2534 views

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

Pinned Reply By Tarun Saini

Hi everyone,

To help us investigate this further, we'd appreciate it if you could share a HAR file. Please follow the steps below to capture and attach it:

Open Google Chrome.
Press F12 on your keyboard (or right-click anywhere on the page and select Inspect) to open Developer Tools.
Go to the Network tab.
Enable Preserve log by checking the box at the top of the Network panel.
Reproduce the issue in Adobe Firefly.
Once the issue occurs, return to the Network panel.
Right-click anywhere within the list of network requests.
Select Save all as HAR with content.
Save the .har file to your computer.
Reply with the saved HAR file attached so our team can review it and investigate further.

Regards,

Tarun

V

Victor Araújo

Participant

@Tarun Saini  Mine is the same way, but I can't edit the prompt; the whole site freezes and only comes back if I clear the cache. I have to keep clearing the cache constantly—it's really annoying.

Tarun Saini

Community Manager

Hi,

Please share the HAR file.

Regards,

Tarun

DIDDAD

Participant

I tried restarting, logout/login, clear cache, different browsers, incognito etc. etc.

Nothing

I just diddad.

Tarun Saini

Community Manager

Hi,

Please share the HAR file.

Regards,

Tarun

DIDDAD

Participant

Firefly continiously gets unresponsive and when finally I get to write a prompt (Prompt to edit clip), after 5-10 minutes I get “Something went wrong. Try again later.” Nothing created, Credits (500) gone and not restored.

I just diddad.