P: I keep getting "Something went wrong. Please try again later."

Hi I’ve been getting this issue all day also

my adobe firefly keeps giving me an error message when i try to generate an image
i signed up for adobe, and im trying to use firefly, but i havent been able to successfully use it yet because i keep getting an error message 

Hi Experience7,
Thanks for taking the time to report this.

Please provide us with the required data from the pinned message.

Hajar
 

Hey ​@Experience7 
 

Something went wrong

A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

• System Details: Specify your Operating System (OS) and Browser (including version numbers).
• Workflow Context:
  • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
  • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
  • The full prompt you were using. (this really helps us help you.)
  • Copies of any reference images, keyframes, or original images used.
     

Note: Here’s a useful article explaining the most common reasons that trigger the error you’ve been seeing.

Common problems

• Trademarked / Copyright
• Political figures / Celebrities 

• Long complicated prompts (often from ChatGPT)
  (short easy to read prompts tend to work very well)
• busy dark background images for videos. the images need to be easy to distinguish who the main characters are and what the background is. 

Anything to do with Children

• if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

or

• - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
  Many Generation Models will not generate anything to do with children.
• Nudity

Cheers

Nate

anche io continuo ad avere lo stesso problema anche con le altre AI ( firefly image, gemini ecc)