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Experience7
Participant
June 19, 2026
Sticky

P: I keep getting "Something went wrong. Please try again later."

  • June 19, 2026
  • 188 replies
  • 3223 views

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

    Pinned Reply By Tarun Saini

    Hi everyone,

     

    To help us investigate this further, we'd appreciate it if you could share a HAR file. Please follow the steps below to capture and attach it:

    1. Open Google Chrome.
    2. Press F12 on your keyboard (or right-click anywhere on the page and select Inspect) to open Developer Tools.
    3. Go to the Network tab.
    4. Enable Preserve log by checking the box at the top of the Network panel.
    5. Reproduce the issue in Adobe Firefly.
    6. Once the issue occurs, return to the Network panel.
    7. Right-click anywhere within the list of network requests.
    8. Select Save all as HAR with content.
    9. Save the .har file to your computer.
    10. Reply with the saved HAR file attached so our team can review it and investigate further.

     

    Regards,

    Tarun

    188 replies

    Participant
    August 16, 2026

    This platform is a rip off.  Can’t get past “something went wrong”.  Who would even pay for this! 

    Evighedspanda
    Known Participant
    August 16, 2026

    Its the servers that are busy. I did some render edits yesterday, and went fine. Tried the EXACT same prompts and renders today, and now im getting the Something Went Wrong error. Adobe doesnt want to admit that its a server issue, but its the only answer that makes sense

    Participant
    August 16, 2026

    I am also getting same kind of issue. I have credits but that are not applying when generating videos. It works with Adobe model but for Partner model it is not working. Something went wrong is what comes every time I try to generate videos. Please help to fix

    Participant
    August 16, 2026

    SAME , I CANT GENERATE ANY VIDEO

    Participant
    August 19, 2026

    Same, I can't generate any video

    Participant
    August 14, 2026

    The problem continues to exist I've sent dozens of HAR file already like most users here. I am paying hundreds of euros do use this service every month. Right now a client wants some different options for a generation we already made. I have now spent three hours already and I haven't had a single one go through, this is beyond ridiculous I cannot charge my client because I'm constantly clicking generate for three hours in a row. It's just a basic prompt that has worked continuously before, I'm spending time money on just finger crossing your service will provide the thing I paid for. With these problems constantly happening it's even hard to even get all your credits used by the end of the month. 

    Participating Frequently
    August 14, 2026

    Desde ontem está com esse problema pra mim, já tentei de tudo e nada mudou, tem que resolver isso já

    Gabriela+Rosembach
    Participant
    August 14, 2026

    estou em contato com o suporte a semanas, eles nao resolvem nada desse bug, plataforma vai fechar quase um mês que não funciona e ainda tenho que pagar por algo que nao funciona, esta sendo ridiculo isso.

    Participating Frequently
    August 14, 2026

    Eu consegui pagando, mas de resto não vai de jeito nenhum, tá realmente ridículo isso

    Participant
    August 14, 2026

    same issue for last 3 days

     

    Participant
    August 14, 2026

    I am having the same issues for the past 48 hours. All I get is “something is wrong. Please try again later”. What is the issue please?

    Participant
    August 13, 2026

    Do somting

    Participant
    August 12, 2026

    I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

    "Something went wrong. Please try agin later.".

    I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.