P: I keep getting "Something went wrong. Please try again later."

Frequently have this issue and on deadline driven projects it is a real problem. Hugely disappointing. 

Getting this same error on everything I upload to use or modify.

Hi everyone,

I'd like to let you know that our product team is aware of this issue and is currently investigating it. We'll keep you updated as soon as we have more information to share or if any additional details are needed from your side.

Regards,

Tarun

same is here debug issue need to be fixed otherwise credit will be gone every refresh session also 

Now I am having the same issue again! I used to have this exact same problem when I used the seven day free trial. Now I am on a different account which I paid for directly without the free seven day period. And the problem arises again (conveniently for Adobe just a day after the 14 day refund period)  And 90% of the time it won't even connect to any of the servers for the partnermodels (all partner models for image and video).

It is taking me so much time now to just to get it working. Sometimes I don't know how many times I have to press the generate button hoping this time it will connect, and I simply start forgetting what I'm actually generating because the creative process is just completely derailed.

Then there is this other issue where if you open an image or a video from the generation history there is this little pop-up (message about unlimited for a year) that comes on the screen for a fraction of a second unable to click it away. And then again everything is blocked I can't click anything and I have to refresh the page until it decides not to give the pop-up and then I can continue (10 to 20 times refreshing).

. I am going to get in the same situation as I was in before, having thousands of credits sitting unused until the next billing date (that payment always works like clockwork) and I will lose all the credits and not even being able to use them on the actual service I'm paying for. 

This problem is been going on for almost a month now as I can read on this community, why hasn't there been a solution or even an acknowledgment of the problem.

I am not getting any of the service I am paying for. locking me in for a one year subscription plan and I'm not even able to use the credits that I'm provided with because the models/website/app just do not work and when I can use it it just works 10% of the time.

And I mean it doesn't work. I mean it doesn't even send the prompt to the dedicated server of the partnermodel. There is nothing wrong with the prompt, nothing wrong with the browser, nothing wrong with the device I'm using, there's nothing wrong with my Internet connection. This is a fundamental problem at the core of the accounts on the Adobe servers.

A free user doesn't have any problems with generating with a partnermodels using the free credits given. So why does it take a month for paying users to not be constantly blocked when using the service.

Sincerely hoping for a concrete answer, solution,  and apologies because constantly saying that it's a user error is getting old right now. 

I have given and send you everything that you were asking for. I created HAR files  and videoscreen-recordings multiple times now. 

That is the weirdest part. We pay for these tools and very few of them actually works. Why are they charging for applications that don’t work?

same issue here on latest safari browser .. super annoying , probably doesn't worth to continue subscription . any solutions yet ? 
 

same issue here on latest safari browser .. super annoying , probably doesn't worth to continue subscription . any solutions yet ?