Participant

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P: I keep getting "Something went wrong. Please try again later."

Forum|Forum|2 months ago
June 19, 2026
210 replies
4023 views

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

Pinned Reply By Tarun Saini

Hi everyone,

To help us investigate this further, we'd appreciate it if you could share a HAR file. Please follow the steps below to capture and attach it:

Open Google Chrome.
Press F12 on your keyboard (or right-click anywhere on the page and select Inspect) to open Developer Tools.
Go to the Network tab.
Enable Preserve log by checking the box at the top of the Network panel.
Reproduce the issue in Adobe Firefly.
Once the issue occurs, return to the Network panel.
Right-click anywhere within the list of network requests.
Select Save all as HAR with content.
Save the .har file to your computer.
Reply with the saved HAR file attached so our team can review it and investigate further.

Regards,

Tarun

Show previous replies

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Divine_operator6acc

Participant

I have the same problem. Some images upscale, some don’t. Doesn’t seem to be a pattern as to which work. At first I thought it was because they were branded assets, but even random ones don’t work. Is there a policy against upscaling AI generated assets now?

Tarun Saini

Community Manager

Hi everyone,

Those experiencing this issue, please share the HAR file here so we can investigate further.

Regards,

Tarun

M

MADesignsPhotography

Participant

Your system is not taking the file that I have saved… So you seriously have issues. I am better off going back to the free version...

uasaviator

Participant

LOL! I am getting a message that says “our servers are melting right now…..”. Do ya think that might be the problem?

uasaviator

Participant

Does it matter what browser is used?

N

nghi_8439

Got the same problem and recurring ‘soething went wrong’ messages for past 2 days in a row. It seems to be the reference images used, but this wasnt the case 2 weeks ago. Any solutions yet Adobe? Its frustrating not being able to work with a paid subscription.

L

lkihjasdlkanjsd

Participant

So worked fine on Friday (for a brief moment) and now back to same error message. What is going on please?

J

Joyful_kindness0da5

Participant

same problem

A

Admirable_care5d3e

Participant

This platform is a rip off. Can’t get past “something went wrong”. Who would even pay for this!

Evighedspanda

Known Participant

Its the servers that are busy. I did some render edits yesterday, and went fine. Tried the EXACT same prompts and renders today, and now im getting the Something Went Wrong error. Adobe doesnt want to admit that its a server issue, but its the only answer that makes sense

A

angular_force94d3

Participant

I am also getting same kind of issue. I have credits but that are not applying when generating videos. It works with Adobe model but for Partner model it is not working. Something went wrong is what comes every time I try to generate videos. Please help to fix