P: I keep getting "Something went wrong. Please try again later."

Forum|Forum|3 months ago
June 19, 2026
252 replies
5036 views

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

Pinned Reply By Tarun Saini

Hi everyone,

To help us investigate this further, we'd appreciate it if you could share a HAR file. Please follow the steps below to capture and attach it:

Open Google Chrome.
Press F12 on your keyboard (or right-click anywhere on the page and select Inspect) to open Developer Tools.
Go to the Network tab.
Enable Preserve log by checking the box at the top of the Network panel.
Reproduce the issue in Adobe Firefly.
Once the issue occurs, return to the Network panel.
Right-click anywhere within the list of network requests.
Select Save all as HAR with content.
Save the .har file to your computer.
Reply with the saved HAR file attached so our team can review it and investigate further.

Regards,

Tarun

S

stylish_Fireball02f8

Participant

Not Fixed Please Help!

bluegrazz13

Participant

I’m having the same problem for the past 3 days. This happening with firefly nano banana 2 and pro. This seems like a bug with photoshop. What’s the fix?

mayquest

Participant

Hi Tarun,

I reproduced the issue with a partner video model in Adobe Firefly and attached the HAR file as requested.

The HAR captures the failed video generation request. The request to firefly-3p.ff.adobe.io/v2/3p-videos/generate-async returns HTTP 408 when the generation fails.

Please let me know if you need any additional information or another HAR capture.

Thank you.

firefly.adobe.com.har

R

Radiant_beauty39fc

Participant