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Eugene_Oliynukov4403
Participant
March 26, 2026

P: Slow Generation and Reference Image Not Working with Partner Models (merged thread)

  • March 26, 2026
  • 114 replies
  • 940 views

Generating in Gemini 3.0 and 3.1 not working. “Something went wrong. Please try again later.”

    Pinned Reply By Kartika Rawat

     

    Update: This issue seems to be fixed now. Let us know if you are still having trouble with image generations

     

     

    Hi all!

    We appreciate for flagging this issue. It has been escalated to our product team, and we’ll share updates as soon as we have more information.

     

    Note: If the generation fails, your credits will be refunded to your account shortly. Please check your account after a few minutes.

     

    Thanks for your patience!

    Kartika

    114 replies

    Nika0311
    Participant
    March 26, 2026

    Nálam is ugyan ez a helyzet. Egyik modell sem generál képet egész nap. Semmilyen képet, semmilyen leírással.

    L2 Productions
    Participant
    March 26, 2026

    What the heck is going on with firefly??? I've tried on two computers, two browsers now and like 5 attempts to generate a simple image with Nano Banana Pro and this keeps happening all the time now? How are people on premium plans like me for over 30 years with Adobe expected to get their clients work done like this?

    Hajar Toutsi
    Community Manager
    Community Manager
    March 26, 2026

    Hi L2 Productions,

    We’re really sorry about this.

     

    Can you let us know if, during your attempts to generate, you were uploading a reference image or not? We want to figure out whether the issue might be connected to uploaded images.
     

    Thanks for sharing any feedback, it really helps us get to the bottom of things.


    Hajar

    kevinm84727887
    Participating Frequently
    March 27, 2026

    Yes, I was uploading a ref image

    MOKbymoe
    Participant
    March 26, 2026

    hello

    i have tried changing the images many times and also the text. below is my promt

    A poised male model depicted in a sleek white studio environment, with soft and balanced lighting enhancing the space. He stands upright, exuding confidence and elegance, wearing a stylish two-piece ensemble. The upper garment features a boxy, oversized design, reminiscent of a jacket and gillette combination, complemented with off-white canvas trousers. His footwear consists of mesh-style vintage shoes, providing texture and personality to the outfit. The composition captures the model in a full-body frame, showcasing the harmonious blend of avant-garde fashion and demeanor in a clean and minimalistic setting.

     

    kevinm84727887
    Participating Frequently
    March 26, 2026

    My Promp is|:

    Reference image at correct size and angle, Manganese mineral rock top right corner, Black Pepper bottom right corner, Copper mineral rock bottom left corner, Boswellia leaves top right corner, shot from above on kitchen surface

    Something went wrong

    Something went wrong

    Mack2060
    Participating Frequently
    March 26, 2026

    Have tried resetting pc, reinstalling browsers, Firefly will not work!!!!!!!!!!!

     

    FHweb
    Participating Frequently
    March 26, 2026

    I tried restarting and clearing the cache, you’ve gone one step beyond and reinstalled your browser! Nope, just not working today, I hope tomorrow it will work again!

    droopydog500
    Community Manager
    Community Manager
    March 26, 2026

    Hello ​@AlexaMagarina,

     

    Can you please reply with the following information:

    • A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • What model were you using (such as Firefly Image 3, Firefly Image 4, Firefly Image 4 Ultra, Imagen 3, etc.)?

    • A copy of the keyframe(s) or reference images (if any) you were using.

     

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)
    AlexaMagarina
    Participant
    March 27, 2026

    All models don’t work. Screenshot and rederence image attached.

    FHweb
    Participating Frequently
    March 26, 2026

    having the same issues all day in the UK, since 9am until 4pm, I’ve tried 13 times to generate an image and each time after 15-30 minutes it says Something went wrong and Please try again later.

    AlexaMagarina
    Participant
    March 26, 2026

    Я сегодня не смогла сгенерировань ни одной картинки через Nano Banana Pro. Все время выдается ошибка

    linavale
    Participant
    March 26, 2026

    I’m having the exact same issue

    Mack2060
    Participating Frequently
    March 26, 2026

    Firefly will not generate any images
    WILL NOT MAKE ANY IMAGES. PRESS TO SUBMIT, BUT NOTHING HAPPENS

    Hajar Toutsi
    Community Manager
    Community Manager
    March 26, 2026

    Hi Mack2060,
    Thanks for writing to us.

    Can you please confirm if your issue is similar to users on this thread
    Thanks

    Hajar

    Mack2060
    Participating Frequently
    March 26, 2026

    No, I don’t do videos. I was trying to generate image using Gemini 2.5 and nanobanana option. Have rest pc numerous times, installed different browsers but firefly will not work!!!