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Eugene_Oliynukov4403
Eugene_Oliynukov4403
Participant
March 26, 2026
Sticky

P: Slow Generation and Reference Image Not Working with Partner Models (merged thread)

  • March 26, 2026
  • 114 replies
  • 923 views

Generating in Gemini 3.0 and 3.1 not working. “Something went wrong. Please try again later.”

      Pinned Reply By Kartika Rawat

       

      Update: This issue seems to be fixed now. Let us know if you are still having trouble with image generations

       

       

      Hi all!

      We appreciate for flagging this issue. It has been escalated to our product team, and we’ll share updates as soon as we have more information.

       

      Note: If the generation fails, your credits will be refunded to your account shortly. Please check your account after a few minutes.

       

      Thanks for your patience!

      Kartika

      114 replies

      Show previous replies
      Kavynae
      Kavynae
      Participating Frequently
      March 27, 2026

      Hello, I have the same error with generation, video or photo doesn't matter, it doesn't generate with reference prompts, the prompt doesn't matter, the question arises - what are we paying 30 dollars a month for?

      Enlightened_interest5E74
      Enlightened_interest5E74
      Participant
      March 27, 2026

      O sistema de vocês está com excesso de erros

        michaelj35685840
        michaelj35685840
        Participant
        March 27, 2026

        The circle next to the "uses 10 credits" just keeps turning. No image is produced 

         

          Hajar Toutsi
          Community Manager
          Hajar ToutsiCommunity Manager
          Community Manager
          March 27, 2026

          Thanks michaelj35685840 for flagging this, it’s currently being reviewed by our product team.

          Could you please confirm whether you were able to generate any images using specific settings, either with or without a reference image? I’d like to understand whether this problem is affecting certain features or if it’s more general.

           

          We truly appreciate your help.

          Hajar

          T
          tinas33280950
          Participating Frequently
          March 27, 2026

          Thanks for looking into this - will we receive an email notification when the issue has been resolved? 

          Eugene_Oliynukov4403
          Eugene_Oliynukov4403Author
          Participant
          March 27, 2026

          Unable to access Nano Banana 2, or FLUX 2
          I`m on Pro but have the same problem.

          Eugene_Oliynukov4403
          Eugene_Oliynukov4403Author
          Participant
          March 27, 2026

          Nano banana not working in Firefly on my second pc. 

          Hajar Toutsi
          Community Manager
          Hajar ToutsiCommunity Manager
          Community Manager
          March 27, 2026

          Hi Eugene_Oliynukov4403,

          Do you mean the issue isn’t happening on certain devices while using the same Adobe account? Please let us know if that’s the case, as it would be very useful to understand which devices are impacted and which are not.

          Your feedback is very valuable to us.

           

          Hajar

          Kavynae
          Kavynae
          Participating Frequently
          March 27, 2026

          I will say this personally, the devices do not work with sample photos or prompts, the generation simply does not work, it is terrible)

          rami.salam
          rami.salam
          Participant
          March 27, 2026

          ​@Kartika Rawat ​@Hajar Toutsi could you please share with us an update on this widespread issue that’s affecting many individuals and companies? Thank you.

            I
            intelligent_Companion5E22
            Participating Frequently
            March 27, 2026

            any update on this please

            kevinm84727887
            kevinm84727887
            Participating Frequently
            March 27, 2026

            Still trying to generate images , but nothing happening, as they say times money, so they should get their fingers out!

            satisfied_friendship5E99
            satisfied_friendship5E99
            Participant
            March 27, 2026

            firefly not generating images 

             

            chris4747
            chris4747
            Participant
            March 27, 2026

            faire un logiciel qui est fonctionnel sans bug comme prevu au contrat de mon abonnement qui risque de ne pas durer

              fernandoEspejo
              fernandoEspejo
              Participant
              March 27, 2026

              No funciona. Solo errores y malgasto mis créditos y dinero.
              Desde antes de ayer no me deja generar nada con ninguna IA de terceros, solo errores , y mis créditos caducan. ¿Quién me los va a descontar?, para el pago si es efectivo. Es lento y falla mucho. Gracias a que tengo otras plataformas contratadas puedo funcionar en mi trabajo que sí que funcionan bien y sin fallos y con los mismos generadores de IA e incluso más sino estaría perdiendo más dinero aun del que pago por un servicio que no me está funcionando.
              Es un desastre

              Hajar Toutsi
              Community Manager
              Hajar ToutsiCommunity Manager
              Community Manager
              March 27, 2026

              Hi fernandoEspejo,

              We’re so sorry about this inconvenience.

               

              The issue has been escalated to our product team, and they’re working on a fix. One detail you mentioned caught my attention, the accounts in your workplace not being affected. Could you confirm whether those accounts are on Enterprise/Teams plans?
               

              My goal here is to understand if the issue is only impacting individual plans. Your feedback is extremely valuable, so please don’t hesitate to share any additional details.


              Hajar

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