P:The firefly Text to speech/ Avatar and is not loading

Hi All, I have been dealing with this issue for weeks now, and its been an absolute bender trying to figure out the cause of this issue. I am here to solve this for everyone including the community manager so he can relay this information to his higher-ups. ALL you need to do is go into your Adobe Creative Cloud app (not web browser), click on Files, go to Adobe Firefly, and permanently delete your Firefly generation history. I had over 400 projects that were trying to render every time I went to type into the generate speech box. This has. since fixed the problem completely. I hope this works for all of you as well! 

Also loaded all my previous text to speech wavs

Mine is also working today again, glad to have it back. I've been using this for voice overs on learning videos

@Victor5FE3 

Not sure if this a known/new issue, but I found out that my text files that had the hidden character of FF would not convert and I would receive an error when trying to create the file. When I removed these hidden characters in a text editor and then uploaded the text again, Firefly was able to create the voice file.

Hope this helps!

Pamela

firefly text to speech is not working, please help!

Om my.... "Elizabeth" is back <3. 

Great to see issue resolvement before the weekend. Thanks for support and updates. 

Hi @Pamela5CDF,

That is likely a different problem. I recommend you create a new thread and post a screen shot of the full browser window with the error and description of what you were doing.

    droopy

Could it be that the service is down again?

I was able to get one file converted and now I get a red notification "Something went wrong..."

Thanks, @Eduardo38319559o872!

    droopy

It's working now. Thanks, droopydog500