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Participant
Jan 8, 2026 5:19 PM UTC
Not Prioritized

P:The firefly Text to speech/ Avatar and is not loading

Firefly for speech generation won't load. 

139 replies

Jan 8, 2026 8:14 PM UTC

hi i'm using chrome but i also tried it on microssoft edge and it didnt work also..

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droopydog500
Community Manager
Community Manager
Jan 8, 2026 8:01 PM UTC

Hi @sabrina_2688 , @henrya30020626 , @Eduardo38319559o872 ,

 

Can you please tell me what browser you are using and what operating system (and version).

 

Thanks,

    droopy

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Adobe Community Expert (not an Adobe employee)
Jan 8, 2026 7:41 PM UTC

Firefly Speech generation is not working, the Voice options are not loading.

See the attached screenshot.

I tried restarting the browser, the computer, deleting cookies. Nothing helped.

The same page worked well just a day ago.

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Jan 8, 2026 6:45 PM UTC

Yesterday I used Adobe Firefly for the very first time in order to generate speech (beta) from text. Yesterday I had the option to select voices, language, speed, and pitch. I generated speech from text with no issues and was able to download the file and add it to my Adobe Premire Pro project. It all worked seemlessly. 

Today, I attempted to generate more speech from text, but I am unable to select a voice and the generate button is inactive. The bottom panel of the program where it shows previous generated audio is continuously attempting to load, but is unable to. I work for the government and have the Adobe Creative Cloud suite. My permium feautures credits are 3988/4000 credits left. I am using Micrtosoft Edge in Windows 11.

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Jan 8, 2026 8:11 PM UTC

Same issue here....Was working fine earlier today. 

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Jan 8, 2026 6:10 PM UTC

Hi,
The speech gereration platform is opening, but currently for me nothing is loading..

Can you fix this issue?

Thanks

Henry

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Jan 8, 2026 5:19 PM UTC

I'm trying to generate VOs on https://firefly.adobe.com/generate/speech but the generate button is grayed out and the voices are gone. Please advise. Thanks.

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