P:The firefly Text to speech/ Avatar and is not loading

Do you have any updates on this issue? The feature has not been working for me for about 24 hours now.

I can't seem to generate any text to avatar (just tells me "Somthings gone wrong" contact support) when i load the page. I also can't seem to generate any text to audio either. No voices to choose from and the gererate button is grayed out. I have plenty of credits so it's not that...

Adobe Firefly Speech lädt meine alten generierten Audiodateien nicht und ich kann auch keine neuen Audio-Speech-Dateien geniereren. 

Ich kann keine Stimmen auswählen obwohl ich eingeloggt bin

[UPDATE: It appears to be working again. You might have to do a hard reload of the page by pressing <SHIFT> while clicking the reload button. If you find it still is not working, please reply in this thread. -droopy]

Thanks everyone. Adobe has logged a bug for this. No time estimate at this point.

If anyone has this problem on an operating system other than Windows 11, please reply with the OS you are using.

If anyone has this problem with a browser other than Chrome and Microsoft Edge, please reply with the browser you are using.

     droopy

The button "generate" is grayed out. I bought more credits but still not working. I do not see voice options like "Brittney."

Screen Shot 2026-01-08 at 4.08.00 PM.png

Also, several of my coworkers are having the same issue. Probably everyone here is using chrome running on Windows 11. Thanks.

Hi, I'm using chrome on Windows 11. Thanks

hi i'm using chrome but i also tried it on microssoft edge and it didnt work also..