Received the "You're In" Email but having access issues

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I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?

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royr61888667

Participant

Hi @Tracy.H

Same issue here. Can you help?

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Warren29500091fh86

Participant

Hi Stephan & Tracy.
I have the same issue. I've received the "You're in" mail but cannot access the platform. I have to request access again?
The email adress is correct and I have an Adobe ID. Not sure what to do next?

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James29495980n9u8

Participant

I have the same issue. Recieved the "You're in email", but am not able to access it even though I use the same email

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baileymarkham

Participant

Same here. Have received the "You're In" email, but cannot access, other than the "Request access" button. Checked and my email matches. Eager to get started!

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Samuel_Cortina

Participant

I have the same issue. Received the "You're in" email, but am not able to access it even though I use the same email for login and registration. Please help.

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Amelia Wysocki

Inspiring

Still having issues. I did everything I was supposed to. Cleared cookies and cache. Hard reset, yadda-yadda. I got the "You're In" maybe 2 weeks ago.

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"Amelia the Neek" Wysocki

miladylondon

Participant

Hello me too! same 🙂 got the email but can't seem to get to it properly. (did accidentally use a different email too, so partly my fault I imagine!). Thanks!

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HyperDEV19855807

Participant

Hi, I have the same problem. I get an error message that I do not have access. I tried it on three different devices and yes, the email is correct. Could you check if I am really unlocked to use firefly?

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