Known Participant

Received the "You're In" Email but having access issues

Forum|Forum|3 years ago
March 23, 2023
324 replies
32012 views

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?

Creative Imaging

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royr61888667

Participant

Hi @Tracy.H

Same issue here. Can you help?

W

Warren29500091fh86

Participant

Hi Stephan & Tracy.
I have the same issue. I've received the "You're in" mail but cannot access the platform. I have to request access again?
The email adress is correct and I have an Adobe ID. Not sure what to do next?

J

James29495980n9u8

Participant

I have the same issue. Recieved the "You're in email", but am not able to access it even though I use the same email

baileymarkham

Participant

Same here. Have received the "You're In" email, but cannot access, other than the "Request access" button. Checked and my email matches. Eager to get started!

S

Samuel_Cortina

Participant

I have the same issue. Received the "You're in" email, but am not able to access it even though I use the same email for login and registration. Please help.

Amelia Wysocki

Inspiring

Still having issues. I did everything I was supposed to. Cleared cookies and cache. Hard reset, yadda-yadda. I got the "You're In" maybe 2 weeks ago.

"Amelia the Neek" Wysocki

miladylondon

Participant

Hello me too! same 🙂 got the email but can't seem to get to it properly. (did accidentally use a different email too, so partly my fault I imagine!). Thanks!

HyperDEV19855807

Participant

Hi, I have the same problem. I get an error message that I do not have access. I tried it on three different devices and yes, the email is correct. Could you check if I am really unlocked to use firefly?