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Stephen Shankland
Known Participant
Mar 23, 2023 7:00 PM UTC
In Development

Received the "You're In" Email but having access issues

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
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371 replies

Participant
Apr 14, 2023 11:22 PM UTC

Same issue. Can't access the site

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Participant
Apr 14, 2023 6:12 PM UTC

I also have the same problem as Stephen. I have tried another browser. I'm logged in with the same username I use to log into Creative Cloud and Photoshop

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Participant
Apr 13, 2023 9:10 PM UTC

Hello Tracy i have the same issue too, would help me please?

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Participant
Apr 13, 2023 1:02 PM UTC

Hi, I still don't have access to the beta, please check it out for me, thanks!

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Participant
Apr 13, 2023 12:44 AM UTC

Hi @Tracy.H I have also recieved the email saying I am in, but am not able to access the beta. Thanks

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Participant
Apr 10, 2023 10:11 PM UTC

Signed up about two weeks ago, got the email about 3 days later "you're in". Have not been able to access. Followed all the admins troubleshooting steps in discord multiple times. still no success. 
Messaged them, but got no reply... just want to start using it...

*I did sign up with the wrong email like many others, but I switched my adobe account to the one I signed up with. (I also filled out the form you linked twice now). 

Any help is appreciated. 

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gdemet
Participant
Apr 10, 2023 8:07 PM UTC

Hello! I received my invite to try out Firefly on March 26, but I have never been able to log in. I have confirmed that the message was sent to the same email address as my Adobe account and tried all other recommended troubleshooting tips, yet three weeks later, I am still seeing the Request Access button. 

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Participant
Apr 10, 2023 5:25 PM UTC

I'm also having this same issue. I know I'm using the same email to login. Can you check into this?

 

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Participant
Apr 10, 2023 6:03 AM UTC

I recently received an invitation email to test Adobe Firefly. However, after logging in to the website, I still do not have access to use Firefly. Could you please assist me in resolving this issue?

Thank you for your attention to this matter.

My email,l_a_cai@126.com

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NarrowFalls Studio
Participant
Apr 9, 2023 1:27 PM UTC

I received the "Thank you for your interest" email to firefly, unfortunately I have yet to receive a email granting access.  Id be grateful if someone on the team could assist me with access. Thank you so much Charlie 

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