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Stephen Shankland
Stephen Shankland
Known Participant
Mar 23, 2023 7:00 PM UTC
In Development

Received the "You're In" Email but having access issues

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
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    371 replies

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    allan2931524097rs
    Participant
    Apr 9, 2023 7:18 AM UTC

    please help

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    dinof43350315
    dinof43350315
    Participant
    Apr 9, 2023 12:03 AM UTC

    I am accepted into the Adobe Firefly Beta but am unable to use the tool at https://firefly.adobe.com/. I am using the same account (dfarnese78@gmail.com) to sign in with as I used to sign up. Please help!

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    cuco.devenegas
    cuco.devenegas
    Participant
    Apr 8, 2023 3:57 PM UTC

    I hope to be as you soon

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    .29148749tvcn
    Participant
    Apr 7, 2023 9:31 AM UTC

    I have the same issue. Recieved the "You're in email", but am not able to access it even though I use the same email

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    Jaye M
    Jaye M
    Participant
    Apr 7, 2023 7:22 AM UTC

    I'm still having trouble using firefly， please check it out for me, thanks!

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    florist38804143
    florist38804143
    Participant
    Apr 6, 2023 3:51 PM UTC

    Have the same issue unfortunately 😞 

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    Anonymous
    Apr 6, 2023 9:45 AM UTC

    Hello, I have received an email saying that "You're in" to adobe firefly but when I sign in I need to request access again. Can someone please help me with this?

     

    I have tried contacting Adobe support and clearing all the browsing data, history, etc.., but nothing has helped.

     

    Thanks,

    Tomas

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      heng29273132kz1s
      Participant
      Apr 6, 2023 5:08 AM UTC

      Hello Dear,

      how many day that i have to wait to use it?

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      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      Apr 6, 2023 1:25 AM UTC

      @Julie29265608cyow 

       

      go to https://firefly.adobe.com/

       

      do you see:

       

       

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      Tracy.H
      Community Manager
      Tracy.HCommunity Manager
      Community Manager
      Apr 5, 2023 11:42 PM UTC

      *Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!

      -----------

      If you have received the "You're In" email but are unable to access Firefly, please check that the email address in your Account profile (See screenshot) is the same email you requested access with.

      • You must have an Adobe ID associated with the email address you provided. If you have confirmed this and are still experiencing access issues, please fill out this form.
      • If you have received the "You're In" email but provided the incorrect email address, please request access to Firefly using the correct email address.
      • Firefly is a web app that can be accessed at https://firefly.adobe.com. It is not a standalone app.
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