Skip to main content
Stephen Shankland
Known Participant
March 23, 2023

Received the "You're In" Email but having access issues

  • March 23, 2023
  • 324 replies
  • 32013 views
I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
This topic has been closed for replies.

324 replies

Camst4
Inspiring
April 5, 2023

Thanks Tracy. At this point I'll just wait until it's out of Beta. All the best.

Tracy.H
Community Manager
Community Manager
April 5, 2023

Hi All! We are still looking into what may be causing this access issue and how to resolve it. We know you're excited to try Firefly and we're excited for you to try it! Thank you so much for your patience. 

Participant
April 5, 2023

J'ai reçu l'invitation mais pas de bouton request ACCES! une idée?

 

 

Participant
April 5, 2023

Hello, getting the same issue that everybody else here. I got a confirmation email to another email address, and then changed it to be my primary one, logged in with it, and still no access.

Participating Frequently
April 5, 2023

Thanks

Participant
April 5, 2023

Hi Tracey,

I tried all these and still no access. Please let me know if you have any other suggestions. 

thanks

Participating Frequently
April 5, 2023

However when I click the link all I get are demo videos

Participant
April 5, 2023

Not sure what to try, I've ensured I'm logging in with the email I signed in with, I've changed accounts and changed back, filled out the form and still nothing.  I cannot access the beta.  I would love to try this, but I've spent so much time trying to get in I'm about to give up.  The request access button only takes me back to the original beta sign up form.

 

Participant
April 5, 2023
 

 

 

 

Thanks for your interest in Adobe Firefly.

We have received your application for the Adobe Firefly beta program and we're working hard to get you access!

We have received A LOT of interest in joining the Firefly beta. Users are being admitted on a rolling basis and we will notify you via email if you're accepted.

We know you're super excited to get into the beta and we're eager to hear what you think about Adobe Firefly. While you wait, here is our go-to list of resources:

Check out Adobe Firefly
https://firefly.adobe.com

Watch our Adobe Live session: "Introducing Adobe Firefly"
Introducing Adobe Firefly

Join us on Discord
discord.gg/adobefirefly

Visit us on the Community Forums
Adobe Firefly Beta Forum

Thanks!
Ely Greenfield, CTO, Digital Media
Participant
April 5, 2023

I received the email that I am in but when I enter inside it still directs me to registration