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Stephen Shankland
Stephen Shankland
Known Participant
March 23, 2023

Received the "You're In" Email but having access issues

  • March 23, 2023
  • 324 replies
  • 32014 views
I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
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    324 replies

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    N
    NandoGuti
    Participant
    April 3, 2023

    I received an email today that I had access. Just like everybody else I signed in using the same email I applied with, signed out and logged back in, I will say I recently changed my email on my account before I applied. Does that have anything to do with it and should I send another application ? Or just wait ? 

    P
    peterm99066654
    Participant
    April 3, 2023

    Same here, any fix yeet?

    T
    trefrog66
    Participant
    April 3, 2023

    I received my your in email, but firefly still has "request access" in the upper right of the firefly website, and I am unable to use any tools. 

      L
      lynneh77920955
      Participant
      April 3, 2023

      Web

      Mac OS Ventura 13.3

      Safari v16.4

      Received 'You're in!' email.

      When I click on the link (https://firefly.adobe.com) in the email it takes me to Adobe Firefly (Beta) page.

      I login into my Adobe account and it gives me the Adobe Firefly (Beta) home page, but top right of page still asks me to 'Request access'. See screenshot

      If I click on the 'Generate' link on the 'Text to image' or 'Text effects' the links take me to pages with videos. See screenshot

      Am I missing something obvious?

      Thanks

       

        A
        angievp
        Participant
        April 3, 2023

        Hello, I received the email stating "You're In" but when I log into the account it still says request access. The account uses the same email in which I received the approval email. 

        Jermnjones66
        Jermnjones66
        Participant
        April 3, 2023

        Same.

        G
        Geert292189038o16
        Participant
        April 3, 2023

        i was told it might be an issue with my adobe GUID? 

        P
        pst39156931
        Participant
        April 3, 2023

        I can't login to Firefly. I have the email saying im invited (you're in).... but i can only 'request access' when i visit the Firefly page

        P
        pst39156931
        Participant
        April 3, 2023

        I have managed to sign in by logging out and back in again.

        *RESOLVED

        J
        jricks92
        Participant
        April 3, 2023

        I received a "You're In!" email for Firefly, but when I login with my account I still get prompted to request access. My beta request email and my Adobe ID email match. 

        W
        wayland.shen
        Participant
        April 3, 2023
        I was sent an email stating that I have access on 3.31 (my email is (personal details removed by moderator)）but I have been unable to access it. It still tells me to request access(there is still a "Request access" button on the website).
        Enchanted_warrior5E99
        Enchanted_warrior5E99
        Participant
        April 3, 2023

        Like so many others, I received the You're In email but cannot actually access Firefly. My email is correct, I filled out the form that the team posted on Discord, I've cleared my cache and tried different browsers.

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