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Stephen Shankland
Known Participant
March 23, 2023

Received the "You're In" Email but having access issues

  • March 23, 2023
  • 324 replies
  • 32014 views
I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
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324 replies

Participant
March 30, 2023

Hello. I received a positive access notification yesterday. But I still can't use it. keeps asking for registration. Logged out 3-4 times from the account, tried different browsers, does not help.

Known Participant
March 30, 2023

Even people who've used the same E-mail are experiencing this failure, so at this point it's clearly an Adobe cockup and that's that.

Participant
March 30, 2023

Hi! I got my invitation to Firefly Beta, but unfortunately, I am experiencing a common issue with the 'You're in' email. My account was created a long time ago using my personal email (digit**.****@gmail.com ) when I was a freelancer. And all these years I have been using this email as a login email. Meanwhile, the Adobe Cloud subscription has been tied to my current corporate email (dla******@r*****e.com ) for the last few years. Aaaaand as s a result, I have both emails associated with my profile.

Now, I understand that my Adobe ID is associated with my work email, while I have been granted access to the Firefly Beta using my personal email. 🙂 I have already used the form to transfer access from one email to the other, but so far, it has been unsuccessful. On the Firefly Discord server, I received a recommendation to reach out here about this issue once again 😉

Could you please help me resolve this problem?

Participant
March 30, 2023

For Adobe Firefly . I logged in with an Adobe account, logged out of the account and logged in again, I tried all the methods, but still no confirmation mail

 

ekiciemre@hotmail.com

 

Can you help me 🙂

Bampson
Participant
March 30, 2023

is there an official answer from Adobe on this ? 

Participant
March 30, 2023

No me llega el acceso a ADobe Firefly

Known Participant
March 30, 2023

WE KNOW.

 

People, please read this thread. This beta launch is a failure. It does little good to repeat what has already been posted dozens of times.

Participant
March 30, 2023

I got the email yesterday saying that I am in but I am unable to access. I filled the Adobe Firefly Adobe ID Correction Form as well but it's been 24 hours and no update yet. Tried loggin in and out, trying in different browser, etc. but to no avail. 

Participant
March 30, 2023

I got the confirmation sent to my inbox, however when I sign in to firefly, It still say request access to continue.

Participant
March 30, 2023

I am also experiencing this.

Participant
March 30, 2023

I signed up for the Firefly beta, received the "You're in" email, tried to login with the same email on the beta site, but still see the "request access" button and can't use the generators.