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Stephen Shankland
Known Participant
March 23, 2023

Received the "You're In" Email but having access issues

  • March 23, 2023
  • 324 replies
  • 32014 views
I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
This topic has been closed for replies.

324 replies

Participating Frequently
March 27, 2023

Same issue here! Tried logging out, resetting cache and removing cookies on Chrome and Firefox.

Participant
March 27, 2023

Hi Tracy, thanks for helping us all out! I'm having the same problem, please let me know how to proceed. Thanks!

Participant
March 27, 2023

Hi,

 

I just get a blank page when I click the email link, right email, no blocking, all cookies allowed. I can see it is loading a few different 'oh no' images but they dont display.

Participant
March 27, 2023

Is anyone having this problem? I received the you're in email, but when I go to the Firefly site it is still offering me to sign up only.

Participant
March 27, 2023

Please refer to this thread as this post is duplicating an already existing post.

Participant
March 27, 2023

I have the same issue. Recieved the "You're in email", but am not able to access it even though I use the same email

Participant
March 27, 2023

Hello Tracy,

 

I am also experiencing a similar issue. I have received an invitation, however, when I go to the Adobe Firefly page, I am not able to access the tool. Could you please assist?

 

Reached out directly to customer (Tracy)

Customer should have access now (Tracy)

Participant
March 27, 2023

Hello, I've got the 'You're In' email too, but I had to register and I think I may have messed up by using 'Sign In with Apple ID', but I changed the email to the same one I requested access for but still can't get in.

Participant
March 27, 2023

Same problem. Received the "You're in" email.  Logged in with the right email but just takes me back to the sign up form.

Participant
March 27, 2023

same here! 

March 27, 2023

Hello, I just received an email confirming that I entered the beta but the site is still unavailable for me to access.

 

Reached out directly to customer (Tracy)