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Received the "You're In" Email but having access issues

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I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?

Creative Imaging

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A

andréf50406820

Participating Frequently

Same issue here! Tried logging out, resetting cache and removing cookies on Chrome and Firefox.

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J

Joshua26792809nbnr

Participant

Hi Tracy, thanks for helping us all out! I'm having the same problem, please let me know how to proceed. Thanks!

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M

Mr Blake

Participant

Hi,

I just get a blank page when I click the email link, right email, no blocking, all cookies allowed. I can see it is loading a few different 'oh no' images but they dont display.

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Z

Zedtech1

Participant

Is anyone having this problem? I received the you're in email, but when I go to the Firefly site it is still offering me to sign up only.

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M

Miguel291024000fsj

Participant

Please refer to this thread as this post is duplicating an already existing post.

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N

Niko2910268313la

Participant

I have the same issue. Recieved the "You're in email", but am not able to access it even though I use the same email

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Miguel291024000fsj

Participant

Hello Tracy,

I am also experiencing a similar issue. I have received an invitation, however, when I go to the Adobe Firefly page, I am not able to access the tool. Could you please assist?

Reached out directly to customer (Tracy)

Customer should have access now (Tracy)

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Liam29102528po36

Participant

Hello, I've got the 'You're In' email too, but I had to register and I think I may have messed up by using 'Sign In with Apple ID', but I changed the email to the same one I requested access for but still can't get in.

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A

ardenbrooke

Participant

Same problem. Received the "You're in" email. Logged in with the right email but just takes me back to the sign up form.

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