Stephen Shankland

Known Participant

Received the "You're In" Email but having access issues

Forum|Forum|3 years ago
March 23, 2023
324 replies
32015 views

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?

Creative Imaging

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josh.santangelo

Participant

I requested access, received a "you're in email", but if I log in I'm not able to generate anything.

For example the page at https://firefly.adobe.com/generate/images shows a marketing video and a couple of "request access" buttons.

This may be because I'm on a corporate/enterprise login.

Reached out directly to customer (Tracy)

Customer should now have access (Tracy)

Community Manager

Community Manager

Hi Josh, I am looking into this. Thank you for your patience.

Participant

me too ,I can not access to the beta

Reached out directly to customer (Tracy)

Tham29049061ig6a

Participant

Hi, I still don't have access to the beta, please check it out for me, thanks!

Reached out directly to customer (Tracy)

Community Manager

Community Manager

Hi Stephen, we checked and see your email in our access list. Can you please try logging out, doing a hard refresh on your browser and trying again?