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Stephen Shankland
Known Participant
Mar 23, 2023 7:00 PM UTC
In Development

Received the "You're In" Email but having access issues

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
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371 replies

josh.santangelo
Participant
Mar 24, 2023 4:42 PM UTC

I requested access, received a "you're in email", but if I log in I'm not able to generate anything.

 

For example the page at https://firefly.adobe.com/generate/images shows a marketing video and a couple of "request access" buttons.

 

This may be because I'm on a corporate/enterprise login.

 

Reached out directly to customer (Tracy)

Customer should now have access (Tracy)

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Tracy.H
Community Manager
Community Manager
Mar 24, 2023 5:58 PM UTC

Hi Josh, I am looking into this. Thank you for your patience.

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Participant
Mar 24, 2023 2:43 PM UTC

me too ,I can not access to the beta

 

Reached out directly to customer (Tracy)

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Participant
Mar 24, 2023 12:39 PM UTC

Hi, I still don't have access to the beta, please check it out for me, thanks!

 

Reached out directly to customer (Tracy)

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Tracy.H
Community Manager
Community Manager
Mar 23, 2023 8:16 PM UTC

Hi Stephen, we checked and see your email in our access list. Can you please try logging out, doing a hard refresh on your browser and trying again?

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