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Participant
September 28, 2022

After Effects 22.4 crashing with Cinema 4D 3D renderer

  • September 28, 2022
  • 12 replies
  • 2412 views
After Effects crashes all the time when choosing Cinema 4D renderer for extruding and animating shapes, I have tried reinstalling, clearing preferences and importing the .AEP in a new project or restarting from scratch without success.

After Effects 22.4
MacBook Pro M1 Max 64 GB Memory
Monterey 12.4

Thanks in advance!

12 replies

Participant
September 28, 2022
Hi John,

Thank you for your reply. A crash occurs in any project after enabling the C4D renderer even without third party plug-ins in the composition. I only have the C4D version installed by After Effects with the Lite licence. I am regularly submitting the crash reports to Adobe.

After doing some additional tests this morning, it seems the problem is only present when running the native Apple Silicon version of After Effects. When forcing the application to run in Rosetta, it runs slower but it feels stable without crashing while working with the C4D renderer.

I don't know if this is a known issue of the current version when running natively on Apple Silicon or there could be a workaround for fixing it. Please let me know your thoughts if possible.

Thanks!
JohnColombo17100380
Community Manager
Community Manager
September 28, 2022
Hi Omar,
Thank you for reporting this issue. I'm sorry to hear that you are experiencing this crash. If possible, please provide a bit more information about the project and how you are encountering the crash:

1. Does the crash occur in any project when you enable the C4D Renderer, or only in one project?
2. Do you have a separate standalone version of C4D installed?
3. Does the project use any third-party plug-ins?
4. When AE crashes, have you submitted a crash report?

If the issue is only with a specific AE project file, it would be great if we could take a look at the file. Please let us know if that would be possible.

Thanks again for reporting this issue,
- John, After Effects Engineering Team