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13 replies

Warren Heaton
Community Expert
Community Expert
November 26, 2024

Try running After Effects in Safe Mode to check for a conflict with a third-party plugin or add-on. 

Community Manager
November 26, 2024

If you are using Transmit to connect AE to a second monitor or display device, please disable it and see if it resolves the crashes.

Participating Frequently
November 18, 2024

And my Aftereffects is crashing continuously now..without any crash report dialogue box..I am really frustrated man

 

nishu_kush
Community Manager
Community Manager
November 15, 2024

Thanks for your patience. We didn't find any crash reports that were submitted recently. Can you try this: when you see the crash reporter, click on View Report. Save that and share here. We'll try to extract some details from it.

Also, I saw you are using some third-party plug-ins. For testing, can you disable them (Effects > Manage Effects > uncheck all third-party plug-ins) and try to reproduce the issue?

Let us know if that brings any change.

 

Thanks,

Nishu

Participating Frequently
November 17, 2024
Yeah, I have tried safe mode also... nothing changes
nishu_kush
Community Manager
Community Manager
November 14, 2024

Happy to look at them. Would you mind sharing your email IDs with me via DM (do not share personal details publicly)?

Looking forward to your response.

 

Thanks,

Nishu

Participating Frequently
November 14, 2024

Hey Nishu, I have submitted the crash report several times now with my multiple email IDs thinking you guys will notice atleast one of them.

nishu_kush
Community Manager
Community Manager
November 11, 2024

Thanks, @Vivek Gws, for sharing the screen recording. We can see the issue happening. Here's what we need to diagnose it properly.

  • Sample media file and After Effects project file that repeats the on your end.
  • Do you get the crash reporter when After Effects crashes? If so, please provide your email ID and submit it so that we can find the crash report on our end.

Looking forward to your response.

 

Thanks,

Nishu

Participant
November 10, 2024

Yo man, I have attached video of the crash, please check the top most reply

Jenkmeister
November 6, 2024

Can anyone share a piece of footage or a project where this is happening? 

 

When you get the crash dialog, can you submit it so we can take a look at the crash on our end?

Participating Frequently
November 6, 2024

Yes I hav tried all methods