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Thiago Guimarães
Participating Frequently
June 18, 2024

After Effects Freezes after some time with error: "Direct2D Drawbot Error. HRESULT:-2005270523"

  • June 18, 2024
  • 160 replies
  • 53571 views

I can't say for sure, but after two or three more recent versions of AE Beta I started to get a random error, after working for a few minutes the whole computer crashes and then this Direct2D Drawbot Error box. HRESULT:-2005270523 appears, but I can't close it, it keeps reopening endlessly and then I have to force close the program.

 

I've been using AE Beta since they redid the interface, it's just become another program! It's very fluid and enjoyable. I'm not using to use the retail version because he not received the interface update., but I can say that the problem is in the beta, because when i use the reail version there is no issue i don't have any errors or freezes.

 

Here's a picture of the error I get when I close.

 

 

AE Beta V24.6.0 b23

Windows 11, i7 9750H, GTX 1660TI 6GB, 32gb de RAM, 512gb SSD.

Driver Nvidea Studio  555.99.


160 replies

Participating Frequently
January 10, 2025

Two monitors here as well, for what it's worth. But doesn't everyone?

Participating Frequently
January 10, 2025
100%

- Kevin Airgid (226) 506-6031
владимирк67174371
Participant
January 10, 2025

...I also have two monitors 
BENQ (2560-1440) and Redmi Display 27 1080P

владимирк67174371
Participant
January 10, 2025

Same problem. It started with version 2024 and continues now. In some versions less often, in some more often. When switching between AE and windows, with random probability the black screen and the whole computer hangs for several minutes. The error appears only on version 2025, it did not occur on older version. The video driver was crashing at the same time. For example, after the error the video in telegram was not playing.

Translated with www.DeepL.com/Translator (free version)
WIN 10
i9-9900KF
Z390UD
64 ddr4
2080TI - 566.36 studio driver

Participating Frequently
January 10, 2025

This is exactly my problem, since the beta test of the 2025 version. When I click on another program, it freezes and I have this error too.

 

Go back to 2024 and it's OK. It happens on 2 of my 3 machines.

ConstantinMaier
Inspiring
January 9, 2025

Hi,

 

I'd like to provide some further information. It feels like the issue is connected with the issue I raised about 2 years ago. The crash almost always (however not always) happens as soon as I switch focus to another app. Here is my old bug report from 2 years ago which unfortunately hasn't been resolved. I've been experiencing this issue ever since - just that it is maybe more pronounced now (however, I'm not certain about that) and that there's now the Drawbot error message.

 

This behavior seems to be similar to what @syverl7606760 in this thread is describing: "Almost always when switching focus to a different program."

 

Similar to what syverl7606760 says, it also happened to me a few times in Premiere (at least, I think so).

 

Let me know if you need more info.

alaa-elalfi
Participating Frequently
January 8, 2025

Update: When i downgraded to 25.0.1 the "HRESULT:-2005270523" issue resolved 

OS: windows 11pro

GPU: Nvidia Geforce 2060 / 6GB / DDR6

Motherboard: B550 Pro

CPU: Ryzen 5 5600

RAM: 128 GB Hyper X DDR4

 

 

alaa-elalfi
Participating Frequently
January 8, 2025

Same Issue happened when upgrading to 25, idid updated the driver but still freezing from time to time.

 

 

LUMA_creative
Participant
January 5, 2025

"In my case, and just in case it helps someone at Adobe trying to solve this issue, the problem mostly occurs when I try to maximize the window of anything external to After Effects, whether it's a browser, a file explorer window, or any other software that is not After Effects. This issue also occurred for me in the previous version of After Effects, and I can't recall exactly when I started experiencing it, but it's been happening for quite a while now.

My system specs are as follows:

  • Operating System: Microsoft Windows 11 Home, Version 10.0.26100
  • Driver: Studio Driver 566.36 (December 10, 2024)
  • CPU: AMD Ryzen 9 5950X 16-Core Processor
  • RAM: 64 GB
  • GPU: NVIDIA GeForce RTX 2060"
hekselsior
Known Participant
January 4, 2025

Ah joined the party as well. PC with Intel i7 12th gen, RTX 2070 Super. This happened recently, I guess due to recent AE updates.

 

Interestingly, my partners who are using other computer (an old PC with i7 4770k GTX 1060, and a laptop Ryzen 9 RTX 3050) do not have this issue while running AE.  

Participating Frequently
January 3, 2025

I have now encountered the same error a couple of times with Premiere Pro as well. After Effects is crashing my PC close to 20 times a day depending on how much I need it that particular day. Usually works for about 5-15 minutes before it crashes again. Almost always when switching focus to a different program. I have downgraded to version 24, reset preferences and deleted plugins. I now absolutely hate my job. Thanks Adobe!

Participating Frequently
January 3, 2025
Welcome to the party! Seems going back to an older version does trick.
Guess who is going to skip “new versions” in future!!

- Kevin