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Participating Frequently
January 30, 2025

After effects uses 33 gb ram while nothing happens

  • January 30, 2025
  • 9 replies
  • 647 views

hi, 

i have a problem. When i use after effects 2024 it uses all the ram while nothing is happening and it gives me the low memory warning. And when i want to cache before playback it stops almost imminently and it doesnt matter where i want to cache before playback, it always stops. i also have when i restart the laptop and start after effects it gives me the low memory warning while i have no other apps open.

I uploaded a image where you can see i only have a video, no effects or anything, and it doesnt want to play.

i already cleared cache and i did that after effects uses 24/32 gb ram

i use after effects 2024

and i have a macbook m1 pro 14 inch with 32 gbs ram 

 

could anyone help me?

9 replies

JohnColombo17100380
Community Manager
Community Manager
February 3, 2025

Hi @hfyhjxnce,

Thank you for reporting this issue. Do you continue to experience the memory warning in version 25.0 or 25.1? There are some fixes around memory management in those versions that might address what you are seeing.

 

Cheers,

- John, After Effects Engineering Team  

hfyhjxnceAuthor
Participating Frequently
February 2, 2025

I re installed it and it works now. So I need to make an project and put some things in it and just send to you with a drive link? 

hfyhjxnceAuthor
Participating Frequently
February 1, 2025

thanks, i tried some. but most solutions are for windows and i use mac. I tried changing the location were it saves it bit that doesnt work and clearing cache also dont work.

I tried re-installing the app but the problem is there still. 

Do you have maybe other solutions?

Kevin J. Monahan Jr.
Community Manager
Community Manager
February 1, 2025

Hi,

There are a couple of potential solutions here: https://community.adobe.com/t5/after-effects-discussions/quot-after-effects-error-file-couldn-t-be-opened-for-writting-3-0-quot/m-p/14452384#M195324.

 

Let me know if one of them might help.

 

Thanks,

Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
hfyhjxnceAuthor
Participating Frequently
January 31, 2025

Yeah I'm gonna do that, but first I have a other bigger problem. Today I downloaded after effects again because maybe that would work. But now I have this problem. After effects give error that says "after effects could be opened for writing". I cleared cache and I chose a different location for the save. 
Do you have any other solutions?

Kevin J. Monahan Jr.
Community Manager
Community Manager
January 31, 2025

Got it. Can you package up a project file and upload it to Dropbox or Google Drive and PM me the link? I can send it to an engineer for debugging. You seem to have a nasty memory leak there.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
hfyhjxnceAuthor
Participating Frequently
January 31, 2025

for an example, i just opened a project and that was the only thing i did on the laptop, and after 15 minutes it says the ram storage is full.

hfyhjxnceAuthor
Participating Frequently
January 31, 2025

hi, @Kevin-Monahan 

Thanks for helping.

I tried it and when I edit, at first there is nothing wrong, but after an hour and a half, I think, it gets worse and eventually it doesn't work anymore. 

Kevin J. Monahan Jr.
Community Manager
Community Manager
January 30, 2025

Hi, @hfyhjxnce,

Sorry to hear about your issue. Please try creating a new project and import the items from the old project into the new one. How are things now? Please let us know.

 

Thanks,

Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio