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emememememe98
Participant
September 28, 2022

Bug Report AE 22.1.1: Menu Bar and all right click drop-downs not working

  • September 28, 2022
  • 24 replies
  • 703 views
Menu bar and all right click dropdowns are not working in AE 2022. You click an item in the menu bar and nothing appears, you click again and it shows up for a moment but disappears when you move your mouse over to click on a drop down item.

When you click for the first time, you can click on drop down items by guessing the approximate location of where they are but they are invisible so it's a guessing game.

This makes AE completely unusable. Fixes when you delete your preferences file but it is not feasible to delete all my workspace preferences every time this bug comes up, and it always comes back.

This video from another user with the same issue shows the problem. https://www.youtube.com/watch?v=c6kHnkX-3BQ&feature=youtu.be
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    24 replies

    G
    Gustav Sandstedt
    Participating Frequently
    February 16, 2023

    Tyy cklick the dock icon for the aplication, that works for me when this accure.

    "Differentiation is the antidote to commoditization. Be unique." – Marty Neumeier.
    S
    Samuel22437662cc2b
    Participant
    February 15, 2023

    coming here from the future Feb of 2023 and I am having this issue. Clicking AE in the launch doc does not fix it. Restarting my computer has not fixed it. 

    It is incredibly annoying especially since I am learning this program in class and cannot follow along with the instructor. 

    HOWEVER the hot keys associated with switching the items work so I can select them that way in the meantime. 

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    September 28, 2022
    Hi all,

    Thank you for reporting this issue and for your continuing feedback. The team is aware of this problem and is investigating potential fixes.

    The issue appears to be that After Effects is not being fully "focused" on launch due to dialogs being shown during launch or other applications being focused while After Effects is loading. *The workaround is to click the After Effects icon in the macOS Dock if the menus are not working.* This fully focuses the app and should allow menus to behave correctly. Please let us know if this doesn't fix the issue for you. Relaunching can also help ( as noted below ) but clicking the After Effects icon in the dock is much more direct.

    Again, we are investigating fixes for this issue to be included in a future version of After Effects. We will update this post when a fix becomes available in the public Beta version.

    Thanks again for your feedback,

    - John, After Effects Engineering Team
    G
    Gustav AD Södra
    Participant
    September 28, 2022
    This is also an issue in InDesign as well
    maud42606117
    maud42606117
    Participant
    September 28, 2022
    Clicking the AE icon in the dock fixes it for me. Hope the next vr has that bug fixed. Thanks John!
    JimOsprey
    JimOsprey
    Participant
    September 28, 2022
    It is almost September and this is still an issue for me on Mac on AE 22.5.0. This issue and the Text spacing issue as well has been ongoing for months.
    D
    defaultod4gyislcf45
    Participant
    September 28, 2022
    Hey,

    This problem has now started with me. menu options just don't open. when they do open on the second click, they just close right away. Also the un-docking menu doesn't work, I can't change my resolution options in the preview, I can't get to AE preferences. This is totally unworkable for me
    S
    strong_Sunrise15D5
    Participating Frequently
    September 28, 2022
    another day another completely inexcusably ridiculous AE bug
    P
    PowerOnPlay
    Participant
    September 28, 2022
    On AE Version 22.5.0 and this is still happening.
    B
    Brett Barros
    Participant
    September 28, 2022
    This was happening for me on AE 22.5.0 and OSX. A possible cause was GifGun asking for license info on bootup. After I provided the correct license info, I had to restart AE. When I opened and didn't get a dialog prompt, my menu started working again.
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