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Sloppy Droz
Sloppy Droz
Participating Frequently
March 28, 2025

Can no longer import adobe animate FLA files into after effects

  • March 28, 2025
  • 43 replies
  • 7240 views

Every time I try to import a file from adobe animate in to After effects 2024-2025 it remains stuck at 0 then displays the error message "an error occurred while importing this file . Please try again". I have tried every troubleshooting method possible and spoken to Adobe customer service, no luck. Please help.

 
 

      43 replies

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      T
      Toby5C93
      Known Participant
      August 29, 2025

      @jenkmeister17177426 - Please see above

      T
      Toby5C93
      Known Participant
      August 29, 2025

      As indicated, the fix is not working. Tried on multiple devices resulting in the exact same error.



      Multiple devices ranging from
      Macbook Pros 16' M4 - 15.6.1 (24G90) Sequoia
      Macbook Pro 13' M1 - 15.6.1 (24G90) Sequoia

      Latest adobe updates and patches applied using the Adobe Cloud tool:

      AE = 25.4.0 (Build 86)
      AN = 24.0.10 (Build 14)


        J
        Community Manager
        jenkmeister17177426Community Manager
        Jenkmeister
        August 28, 2025

        @Toby5C93 The fix worked back in May. I'm not aware it has broken again. The original issue stemmed from a change the Adobe Animate team made, not something the AE team has changed. If it's broken again, can you please let me know the Operating System you're on and the specific versions and builds of AE and Animate and we'll attempt to reproduce. 

        T
        Toby5C93
        Known Participant
        August 28, 2025

        Yes this FIX solution clearly does not work at all - tried on multiple different macs all have the exact same issue after doing the manual update and following the steps described.

        Just fix it properly... today!

        S
        sean387142314wto
        Participant
        May 22, 2025

        This solution did not work for me on a Apple M2 Ultra , Mac OS Sonoma v14.6, AE ver.25.2.2 // AN v24.0.9

          C
          Caroline27001166shnx
          Participating Frequently
          May 17, 2025

          It worked for me! Thank you - massive relief...

            U
            Ulatek333
            Known Participant
            May 16, 2025

            Just did this, and I can conform it works 😃

             

            Thank you for fixing this, my life just got easier.

              J
              Community Manager
              jenkmeister17177426Community Manager
              Jenkmeister
              May 16, 2025

              Looks like we have a fix ready. Here are the steps:

               

              1. Close any open instances of AE and Animate

              2. From Creative Cloud Desktop app, uninstall Animate. 

              3. Restart your machine

              4. Open Creative Cloud Desktop app

              5. Go to "Apps" in the left sidebar

              6. From the right sidebar, click the ... next to Installed Apps and choose Check for updates. 

              7. Once the update check has been completed, go back to Apps and find Animate. 

              8. Install Animate.

               

              That should cause Animate to install and the configuration file that has been updated for this problem to be updated. 

               

              You should then be able to bring in the .fla files again to After Effects. 

               

              If you have any trouble with these steps, post back and we'll help how we can. 

                Warren Heaton
                Community Expert
                Warren HeatonCommunity Expert
                Community Expert
                May 13, 2025

                @Ulatek333 

                While the FLA Importer is prefereable, SWF files exported on the Animate/Flash side will import into After Effects as expected.  I'd almost forgotten how great the FLA Importer is until I had to go back to exporting SWF files manually.

                  U
                  Ulatek333
                  Known Participant
                  May 13, 2025

                  I am really glad to hear this is going to be resolved. 

                   

                  I really hope the fix can be released soon because I have a backlog of scenes waiting to be imported into AE.If its much longer I will have to skip post processing altogether.

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