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Sloppy Droz
Participating Frequently
March 28, 2025

Can no longer import adobe animate FLA files into after effects

  • March 28, 2025
  • 43 replies
  • 7240 views

Every time I try to import a file from adobe animate in to After effects 2024-2025 it remains stuck at 0 then displays the error message "an error occurred while importing this file . Please try again". I have tried every troubleshooting method possible and spoken to Adobe customer service, no luck. Please help.

 
 

    43 replies

    Jenkmeister
    May 13, 2025

    The Animate team have a future release in development right now which appears to resolve the issue. We are working to see if we can get the related fixes out sooner. 

    Sloppy Droz
    Participating Frequently
    May 13, 2025
    Thank you. I really appreciate this .
    Jenkmeister
    May 9, 2025

    I've got a better idea now what is failing (AE can't find the background Animate Process to import) but I need to talk to the Animate team (who are based in India) so it'll be Monday before that happens. I can't see a work around for a temporary fix right now either, but as soon as I have more details, I will share them out here.

    Sloppy Droz
    Participating Frequently
    May 13, 2025
    Any updates on this issue so far?
    Jenkmeister
    May 9, 2025

    Thanks. And it appears your file does reproduce the issue on my setup internally here, which is very, very helpful. It looks like the background Animate process is failing during import, so I should be able to debug that and see what's going on. 

    Known Participant
    May 9, 2025

    Yes adobe animate opens and works fine, I use it everyday.

    Jenkmeister
    May 9, 2025

    To confirm, does Adobe Animate open for you at all? 

    Sloppy Droz
    Participating Frequently
    May 10, 2025
    Animate and After Effects both open just fine. The issue is with importing
    Animate .fla files directly into After Effects. When the user attempts to
    import a .fla into after effects they receive the error that I have
    attached below.
    Jenkmeister
    May 9, 2025

    Thanks, testing it now.

    Known Participant
    May 9, 2025

    Here is a simple flash file , I tested and confirmed this does not import. 
    https://eldritch-labs.com/eldritch-labs/heli.fla

    Known Participant
    May 9, 2025

    i can provide you with a file that fails to import, but the truth is i have hundreds of flash files that all would import before..but do not now. i have retried imnporting many of them... NO flash files will import. if you still want one i will gladly send one just tell me where (i dont think its the file though)

    Known Participant
    May 9, 2025

    Since late feb. / early march after effects would hang on attempting to import .fla files. At first the import progress bar would hang and not show any progress for about 20-30 seconds, and then after effects would crash. Eventually I found a workaround by starting after effects in safe mode, then the flash file would import. But as of about a month ago, even that stopped working. Now it hangs for about 30 seconds and gives me an error, doesnt crash. And now safe mode doesnt even work.

     

    I tried rolling after effects back to earlier versions, newer versions.. nothing works. Same with animate, I have tried with several versions. Still does not work.

     

    I have tried different versions of GPU drivers, switching from "game ready" drivers to "studio" drivers. No change.

     

    Windows 11 pro 64 bit

    AMD Ryzen 9 7950x 16 core

    64 gb RAM

    NVIDIA Geforce 4070 TI Super

     

    if there is anything else I can provide that would help, please let me know.

     

    Jenkmeister
    May 9, 2025

    Can anyone with this issue supply us with files that fail to import? We've tried reproducing the issue internally but have not been able to. Maybe it is something in the files, maybe it is something specific to what else is installed on your computer. But it'd help us if you can supply us with files that fail for you. 

    Sloppy Droz
    Participating Frequently
    May 9, 2025
    I've attached a test file of square moving across the screen that does not
    work and below are my specs and Adobe software versions.

    *Operating System*:

    Windows 11 64 Bit


    *Processor*:Intel Core i9-14900KF (24 Core)

    *Primary Storage*:2TB M.2 PCIe 4.0 NVMe


    *Graphics Card*:GeForce RTX 4080 Super 16GB


    *Memory:*

    Kingston Fury Beast RGB 64GB (2x32GB) DDR5 6000




    *After Effects* : Version 25.2.2

    *Animate* : Version 24.0.9