Extractor plugin crashing after effects

This is still an issue in 2025. Very frustraiting and there is no rhym or reason to it. 

are their any updates on this? this is also a problem for me in the same way BenD123 describes. The problem started with AE 2023 the ones before didn't have this problem.

unfortunately not, It would be great if that was the case, easy fix. The job has now finished and I got around it by just disabling multiframe rendering and going about it that way, wasnt ideal, but it worked. I appreciate you downloading all the files and trying to help, you've been super responsive even when i've been clearly very irratated. Thanks for the support regardless

Is there any chance you might have installed the Extractor plugins from a separate download than via installing from AE? There are open-source versions on the internet that may or may not match what we are shipping in AE currently. 

Very strange. We've tried those repro steps and the project you supplied and it all plays back fine for us. We'll keep trying though.

I really have tried I can think of everything now,

I've tried footage on different drives
Different footage
Hardware accelerated comps on and off
Different AE versions
Different colours Spaces
8Bpc 16 BPc 32 BPC
Cuda on and Off
restricting the RAM and CPU usage
Changing comp and footage frame rates
Starting entirely new compositions and project
Importing the EXRs in different ways
Updated Drivers
Updated BIOS
With and without Disk Cache

The follow these steps as you would comp any EXR

Use any EXR sequence with multiple passes
Apply "extractor" to the layer and choose the first pass
Duplicate 3 more times, and adjust the other 3 layers to other passes within Extractor (diffuse shadow etc)
Change opacity to 25% on the 3 top layers
Render or cache now consistently crashes AE if multiprocessing is turned on

Each and every time I get the same crash, the only way to stop it, is to disable Multiframe rendering.
Is there anything else I can try becuase at the moment this software does not seem fit for purpose

unfortunately not, i get zero errors before the crash, i just get the ("Sorry an error has occoured" AfterFX.exe has encountered a problem and needs to close). Currently trying with different EXRs, different multiprocessing settings, GPU settings colour settings. every time it results in the same crash

Do you see any error dialogs appearing with something like "After Effects error: Cannot find image channel" or "After Effects error: file --- cannot be imported — files of type “” cannot be used as sequences." 

Those error messages are being reported shortly before the crash. 

Very interesting thanks for the info, do the crash reports mention what or why it's crashing

Yep, those crash reports get through to us. You are the only person to have hit this crash best we can tell.