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Extractor plugin crashing after effects

Forum|Forum|2 years ago
December 6, 2023
23 replies
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Hi Guys.

I have a serious problem with the latest version of after effects (AE24) but it seems to apply to AE 23 and all version in between as well, the extractor plugin is crashing after effects for fun when applied to EXRs, no matter what i change in the settings after effects just crashes when scrubbing, caching or rendering, this is a serious problem adobe, please sort your software out, this is unusable in its current state.

the only half working solution i have tried so far is turning off multiprocessing so everything takes hours to render now. WTF is going on, CPU is more than powerful enough for this, (Blade 18 ,i9 13950, RTX 4080 96Gb of ram) sort it out adobe this is appaling for"professional software"

has anyone come across this, anyone know real workaround that isnt using an entirely different piece of software.

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BenD123Author

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I can recreate this doing the following in Ae 24 & 23:

Use any EXR sequence with multiple passes
Apply "extractor" to the layer and choose the first pass
Duplicate 2 more times, and adjust the other 2 layers to other passes within Extractor (diffuse shadow etc)
Change opacity to get the right balance
Render or cache now consistently crashes AE if multiprocessing is turned on

this works across 2 computers and 2 versions ofAe with differnent EXR sequences that are completely unrelated and createed years apart.

AE is the problem

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BenD123Author

Participating Frequently

Unfortunately not as the EXRs are under an NDA, The issue however is not the EXRs, I have EXRs from other projects that have worked in the past and the same thing happens, if i render with the extractor plugin and multiprocessing turned on it crashes, the problem is not the EXRs, its AE. i have tried reinstalling, using other EXRs, other computers the same things happens