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Anna-Louise263816896k7s
Participant
Oct 21, 2022 2:34 PM UTC
Released

Frequent Low Memory Warnings in After Effects 23.0

The new update has completely bugged my after effects. The warning sign displays the message, 'Low memory warning. RAM use has been extended for previews. Adjust RAM setting in preferences > Memory & Preference'. Despite efforts to fix this issue, it makes the software impossible to use as the playback button will only play a second on a loop. 

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    22 replies

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    Dec 20, 2022 3:19 PM UTC

    Hi all,

    Thank you all again for reporting these issues with frequent low memory warnings and limited playback. A fix for this behavior is now available in After Effects 23.1. Please install After Effects 23.1 and let us know if you continue to experience this issue.

     

    I've updated the title of this thread to reflect that these were issues seen in 23.0. If you do continue to see similar low-memory issues in AE 23.1 or later, please report them on a separate thread so that we can differentiate them from the issue seen in 23.0. There are several factors that can cause the low memory warnings and we are working to isolate and fix them as quickly as we can.

     

    Thanks again for letting us know about these issues,

    - John, After Effects Engineering Team 

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    jkdn
    Participant
    Dec 4, 2022 1:41 PM UTC

    I quickly tried the beta on my M1 Max OS 12.6 64GB and it seems to work properly.
    I've been working on MOVs H264 with Keylight and the preview lagged a bit with that specific effect. 
    Looking forward to the stable build.
    Thank you

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    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    Dec 2, 2022 8:14 PM UTC

    Hi all,

    Thank you for reporting these issues. We've been working to get these memory issues resolved and a potential fix is now available in the latest Beta builds (version 23.2.0.9 or later).

     

    If you can, please install the latest After Effects (Beta) build and let us know if you continue to see the Low Memory warning or inability to playback. We've seen improvements in our in-house testing, but having your help to validate would help us get this fix out more quickly.

     

    Thanks again,

    - John, After Effects Engineering Team 

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    Diana26041681rvm1
    Participant
    Nov 8, 2022 8:03 PM UTC
    • Issue - Can't preview, basic funtions no working ie: Position. Literally can't work!
    • Adobe After Effects version number: 23.0
    • Operating system: M1 Pro Ventura 13.0

    I am working on nothing exotic or complicated by any means, and yet I am getting warnings of low memory. I've done the obvious, clean cache, restart pc, close any other program, preview in third, forums, etc. Nothing works, this is so frustrating and a complete waste of time trying to make it work.
    I can see this is an on going issue since the latest version of AE has been released. Is this going to be fixed any time soon?? Please!

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      Microsip OR
      Participating Frequently
      Nov 9, 2022 12:47 AM UTC

      Had the same problem with the last After Effects 2022 update and it seems it's carried to the 2023 version as well. Sadly the only solution i found was going back to After Effects 22.4 

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      allen24
      Known Participant
      Nov 1, 2022 11:14 PM UTC

      I had, literally, four tehnicians  (from Adobe) on my computer last week including the guy who is top man for After Effects. None of them could solve my problem.  I have the new Mac Studio Ultra, top of the line, with 128 gigs of RAM.  Only in the new After Effects (2023)... every once in  while a warning comes up saying that I am low on memory. Error. Really?  I have 128 gigs and that never happens in After Effects 2022, only the new 2023. The tech people were baffled. As am I.  For now I'm fine with AE 2022... but...don't that test this stuff on the latest and greatest hardware?  I have no such issues with da Vinci Resolve. But that's for editing and color correction...I still need After Effects for graphics.  There's always a problem. 

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        Mylenium
        Mylenium
        Legend
        Nov 2, 2022 8:45 AM UTC

        This is a known issue and under investigation. Try to turn off multiframe rendering and see if it improves matters. And to your point: Testing on the "latest and greatest" hardware is sometimes not possible because even Adobe does not necessarily have access to new Apple hardware before release and in reverse, I've always been of the opinion that "shiny Mac syndrome" is just as bad, meaning too much emphasis on modern hardware (and expecting users to shell out money every two years for it) at the cost of neglecting older one or even declaring it unsupported. So there you go. There's just no way to satisfy everyone and avoid such issues.

         

        Mylenium

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          Norman5CBE
          Participating Frequently
          Nov 1, 2022 10:38 AM UTC

          It is no longer possible to work with the combination of Apple M1 chip and After Effects 23.0. Even the smallest animations are blocked with not enough RAM.
          Surely there must be a solution for this?

          Specs:
          MacBookPro M1 Pro
          16 Gb RAM
          1 TB HD (over half still free)
          OS X 12.6
          After Effects 23.0

           

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            Pongomotion
            Participant
            Nov 1, 2022 12:19 PM UTC

            I'm having the same issues, with 

            Mac Book Pro M1 Max 

            64gb 2Tb

            Frustrating to say the least, I have found that working with the Beta versions, using Rosetta solevs the problem, 

            BUT it is unacceptable that paying an adobe susbcription and spent so much money on a presumably top end machine, I have to be working with a Beta version of AE... 

            Try downlading Beta and using Rossetta.

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              alexr31157700
              Participant
              Oct 28, 2022 12:47 AM UTC

              I'm having the same problem with after effects23 I have the 2022 m1 chip with 32G of RAM and it was working fine until this update. Whats going on adobe???

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                kglad
                Community Expert
                kgladCommunity Expert
                Community Expert
                Oct 26, 2022 6:54 PM UTC

                please don't post entire logs in these forums.  they're too long under the best of circumstances.

                 

                when the log is using an unrecognized font, they're not readable.

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                SciGuy1234
                SciGuy1234
                Participant
                Oct 26, 2022 4:36 PM UTC

                I recently Updated from Big Sur 11.4 to 11.7(so I could install Red Shift) and Affter Effects has stopped rendering anything longer that 5 minutes long.

                 

                My mac:

                Mac Pro 2019

                Big Sur 11.7

                2.7Ghz 24 core Intel Xeon W

                96GB RAM

                AMD Radeon Pro Vega II 32GB

                 

                EA Info:

                Vesion 23.0.0 Build 59

                AND in AE 22.6.0 buil64

                 

                Error Message:

                <unreadable log removed by moderator>

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                jkdn
                Participant
                Oct 26, 2022 12:56 PM UTC

                Same issue + other bugs (Lumetri crash, slow renders).
                Here my macbook pro specs.

                 

                macbook pro (16in, 2021)

                chip apple m1 max

                memory 64 gb

                startup disk mac hd

                serial number -  removed

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