Skip to main content
SteveKirby
SteveKirby
Known Participant
December 19, 2022

Hide After Effects failing on Mac OS Ventura

  • December 19, 2022
  • 85 답변들
  • 10138 조회

I've been seeing issues with Cmd-H ever since upgrading to Ventura, but unlike the Save As… dialog cursor bug, I haven't seen this one mentioned elsewhere. AE often fails to hide when I use Cmd-H. The UI focus shifts to the Finder, but the AE window remains visible. If I minimize AE, undocked panels remain visible and cause issues. Using the menu command After Effects > Hide After Effects seems to work more consistently than the keyboard shortcut, though that may be coincidence. The problem as a whole is intermittent, not constant, so it's hard to test and provide specific detailed descriptions.

    이 주제는 답변이 닫혔습니다.

    85 답변

    이전 답글 보기
    M
    markoconnell
    Known Participant
    July 25, 2023

    Same here-

      vcr100
      vcr100
      Participating Frequently
      July 18, 2023

      @JohnColombo17100380 How's that fix going with the Adobe Engineering team? It's been four months since your reply stating that you were investigating, whatcha guys been up too? Seems like a prettty straight forward fix. This is just another reason, added to a very long list of reasons, that I have lost confidence in Adobe. Bye bye.

      marks31742102
      marks31742102
      Participant
      July 4, 2023

      Agreed! that's why we pay for a (expensive) monthly subscription...

      soulsun69
      soulsun69
      Participant
      June 30, 2023

      How is it acceptable to Adobe for this issue to still exist 7 months later. I personally would be ashamed and embarrased if this were my company or god forbid I worked at Adobe.

        G
        greg vannoy
        Known Participant
        June 19, 2023

        There is also the issue where when AE is open and you click anything else – the finder, another app – anywhere, and AE disappears. That's another bug that's maybe related and one that's been around for just as long as this one.

          J
          Community Manager
          jenkmeister17177426Community Manager
          June 19, 2023

          Yes, that's all likely related.

          WShawn
          WShawn
          Known Participant
          June 19, 2023

          Is the fact that selecting "Hide Others" from a different app (Safari, C4D, etc) DOES make After Effects disappear from the desktop a relevant data point? And I can then bring up other hidden apps and After Effects will STAY hidden? In fact, I can then bring up After Effects and succesfully hide it (sometimes). Mac Studio, OS 13.1.

          J
          Community Manager
          jenkmeister17177426Community Manager
          June 19, 2023

          The issue has been there at least since MacOS 13's release, potentially in 12.*. The introduction of Stage Manager (even if you aren't using Stage Manager) seems to have made this more frequent, and it is most frequently occuring after a drag and drop from the OS Finder window into AE. 

          G
          greg vannoy
          Known Participant
          June 19, 2023

          This doesn't explain why this has been happening in previous iterations of the Apple system software. It's been going on for me for over a year.

          J
          Community Manager
          jenkmeister17177426Community Manager
          June 19, 2023

          I'm the one who has been debugging this with Apple. There is no code in AE that is blocking the Hide that I can identify. AE doesn't even know about the Hide command taking place. It's all done at the OS level. If there was an AE-side fix, I promise you I would have implemented it by now. 

           

          Feedback Assistant case with Apple is #12242313 and it's been escalated to get fixed for at least MacOS 14 as well as fixed in prior OS versions. 

          답글 더 보기
          약관 및 조건Accessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices