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SteveKirby
Known Participant
December 19, 2022

Hide After Effects failing on Mac OS Ventura

  • December 19, 2022
  • 85 replies
  • 10138 views

I've been seeing issues with Cmd-H ever since upgrading to Ventura, but unlike the Save As… dialog cursor bug, I haven't seen this one mentioned elsewhere. AE often fails to hide when I use Cmd-H. The UI focus shifts to the Finder, but the AE window remains visible. If I minimize AE, undocked panels remain visible and cause issues. Using the menu command After Effects > Hide After Effects seems to work more consistently than the keyboard shortcut, though that may be coincidence. The problem as a whole is intermittent, not constant, so it's hard to test and provide specific detailed descriptions.

This topic has been closed for replies.

85 replies

BrianLevin
Known Participant
February 9, 2023

Just noting that I updated to 23.2 yesterday but this hiding bug is still present in that version of After Effects.

SteveKirby
Known Participant
February 3, 2023

This seems to have got worse and worse, I am now able to hide AE about 1 time in every 6 attempts. And it happens even when I invoke Hide from the menu bar, nothing to do with keyboard shortcuts (that may have always been the case…). 

WShawn
Known Participant
January 27, 2023

After Effects 22.6.0 and 23.1.0 Mac Studio, OS 13.1.

I go up to the menu bar and select Hide After Effects but the application remains 100% visible. If there's a finder window or Safari window behind my AE interface that will come forward, but AE continues to cover the desktop.

Sometimes selecting Hide from the AE icon in the dock WILL hide the app, but most of the time it doesn't.

This is happening after wiping my system drive and installing everything from scratch to correct the "Unable to connect to dynamic link server" issue.

I'm not seeing this behavior on a separate OS 12.6 system I'm using for testing. AE DOES hide properly on that.

 

Community Expert
January 28, 2023

Command + h works just fine on my Mac. 

WShawn
Known Participant
January 28, 2023

On my setup the shortcut to hide AE is Control-Command-H, and all that does is push AE below whatever other windows might be open. It still covers the desktop. All of my other Adobe apps hide as they should.

SteveKirby
Known Participant
January 25, 2023

Yes, same. I thought that 'use system shortcuts' had fixed it but no, it still happens with the default Ctrl+Cmd+H to Hide (maybe slightly less often).

Participant
January 25, 2023

I have continued to have this problem as well since updating to Ventura. Currently on Ventura 13.1, AE 23.1. "Use System Shortcuts" is checked on.

Sometimes it hides when I click the icon to refocus, sometimes I have to click it twice, and sometimes nothing works. I have trouble hiding it all ways: command + H, option + clicking dock icon, and right-clicking dock icon > Hide

Known Participant
January 24, 2023

Same issue here. imac 3.6, 8-core, i9, 72GB RAM, 13.1 Ventura. Command + H not working, right clicking AE in the dock and selecting "hide" works about 40% of the time. "Use System Shortcuts" is checked in Preferences. To finally get it to hide, I have to try hiding about three times before it will actually hide it. Please, please fix. This is super annoying. I hide AE dozens of times a day.

SteveKirby
Known Participant
January 24, 2023

This was happening so much that I've been forced to change my AE pref to not 'use system shortcuts' and adapt my aging muscle memory to use the default Ctrl+Cmd+H. If only Illustrator could use the same combination (which Photoshop also defaults to)… (seems like AI can't acces the Mac ctrl key for some reason).

Stephen Barrante
Inspiring
January 23, 2023

Same issue here, and stopped by this site to report. Since updating to Ventura I'm seeing that I can no longer hide AE unless I use the same technique by going to the dock and selecting "Hide". I use all of the other Adobe production apps and they seem to be OK so far (Premiere, Audition, as well as Photoshop and Illustrator). 

 

Per your note @SteveKirby, "Use System Shortcuts" is checked. I tried un-checking to see if that made any difference, fwiw.

 

Will stay tuned for a patch.

Participant
January 16, 2023

Same issue. But clicking on it in the dock doesn't help at all.

MacBook Pro 14" M1 Max

BrianLevin
Known Participant
January 6, 2023

Having the same issue on two different computers. M1 Ultra Mac Studio and M1 Max MacBook Pro, both on Ventura 13.1 and After Effects 23.1. Re-calling AE from the dock doesn't always work but constantly hiding and calling it back from the dock eventually lets you hide it. But yeah, happening on two machines over here. Also noting that Use System Shortcuts is checked on my end.